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IPO Running R9.0.7 and VM Pro on new windows7 box email stops working

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Gus63

Technical User
Mar 16, 2004
156
US
I have the client 500 V1 with R9.0 software. They replaced the PC running VM Pro (old XP machine) with a windows7 machine and outlook 2007 on it. I installed the VM pro software and setup VM to Email and tested working. After a few days I got a call saying the email is not working. What I found was when I try to open outlook the PST file can't be opened. If I stop VM Pro service from running then I can open outlook fine. I can restart VMPRO service and everything works for two maybe three days and then the same problem occurs. Has anyone had this happen and do you know how to solve the problem?
 
1) use SMTP rather than Mapi wherever possible
2) Use the Linux based app server VM pro wherever possible.


The above recommendations will remove 90% of you installation woes.

A Maintenance contract is essential, not a Luxury.
Do things on the cheap & it will cost you dear
 
You shouldn't need outlook running though. You need an account with your email server or host.

Run and monitor debug view when an email attempt is occurring.
Debug view can be downloaded from ipofficeinfo.

How many onomasticonists do you know? Make a list.
 
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