IPO Rel 8, VMPro and CCR concern, pre installation 1

[cruzades]

Hi,

We have IPO V2 Rel 8.x at the office, and we are planning to install VMPro and CCR by this coming Saturday, may I know which release of VMPro and CCR are running with the said release of the box?

Thanks in advance.

 

[7deedtz]

Read your Rel 8.x documentation it states the all that.
And what is Rel 8.x really?

Mitel, Avaya, NEC, INDEX

http://www.vcs-sa.co.za

 

[hairlessupportmonkey]

you should know this anyway (IPO 101)? CCR isnt the easiest thing to install.

ACSS - SME
General Geek

 

[7deedtz]

CCR should be done as by the book! check IP Office Customer Call Reporter Server PC Requirements and Software Requirements

Mitel, Avaya, NEC, INDEX

http://www.vcs-sa.co.za

 

[cruzades]

Thank you guys,

The reason why I resorted on asking, because I don't want to used up my limited time in downloading serveral releases just to find out which is which considering the fact that we have limited bandwith at the office, I'm hoping that some of you guys happened to install these apps just recently. BTW, I had installed several numbers of CCR and VMPro release 7.x, and I bumped on downloading several releases before the application got acutually work.

Anyone?

 

[tlpeter]

Just download the latest 8.0 releases.

BAZINGA!

I'm not insane, my mother had me tested!

 

[Gupz]

CCR is the devils work!

Avaya, Alcatel, Panasonic, 3com NBX, Swyx, 3cx
----------
ACIS SME

Jack of all, Master of none!

 

[ecbalaro]

hello. i just recently installed CCR. i used IPO Manager R8, CCR 8.0.9.13, VMPro 8.0. Windows server 2008 R2 Standard. MS SQL Advance Express edition. you need also the visualj# and .NET 4. and it was successful.

 

[cruzades]

@ecbalaro

Thanks.

 

[hairlessupportmonkey]

its all in the documentation and its quite clear. please learn to source and read them.

http://marketingtools.avaya.com/knowledgebase/

ACSS - SME
General Geek

 

[ecbalaro]

@cruzades

welcome. notify me when you installed CCR successfully.

 

[cruzades]

@ecbalaro

I will, deployment is scheduled this coming Saturday, hope everything works according to plan

 

[cruzades]

@ecbalaro,

is this the ccr file did you use?

http://support.avaya.com/downloads/...?contentId=C201246017566710_1&productId=P0160

 

[tlpeter]

Guys, read the docs and prepare by downloading all updates and prerequisites.
Then install it all by the book.
CCR is a nasty good looking gold digger
It looks nice and plays well until your credit card is empty.
Then it does not seem to work as you thought it would do

BAZINGA!

I'm not insane, my mother had me tested!

 

[ecbalaro]

@cruzades

yah, that's the file that i used.

 

[IPOConsultant6]

Even a new release is available CCR 8.1.

 

[qtelcom]

CCR alternate, Xima Software. 10 minutes install, mostly by clicking the next button...

 

[tlpeter]

Indeed and when Manager is installed then it is even better (no java install required anymore and the right version)
I really cannot believe the difference.

BAZINGA!

I'm not insane, my mother had me tested!