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IPO R9.0082 SMDR dial number and dialed number mismatch

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IPOFF

IS-IT--Management
Nov 20, 2011
71
HK
recently using IPO R9.0082, IP 500v2 with T1 card,

shortcode: 11N
feature: dial
Number: 0060N

When i try to call 1186755123456 from extension, it dial 006086755123456. It works fine for my customer.
But when i look into SMDR output, it shows 1186755123456 only. I can't see 006076755123456.

In previous version, it shows both dial number and dialed number, anyone encounter this issue??

Thank you for your help.

Regards
 
hope some updates can help

in system monitor, i can see the whole string with dialing and dialed number.

But only dialing number show in SMDR output.

Can anyone help?
 
Only Avaya, you cannot edit or manipulate SMDR output so it will stay like that until they fix it/change it back :)

 
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