IPO partner version voicemail 1

[Avaya802]

Can I set a analog line to fwn no answer into a mailbox without using AA. I have a customer that had this on the Partner ACS, and would like to keep the same set up.

 

[TouchToneTommy]

Doesn't appear so, although on 6.1 you can have up to 9 auto attendants.

 

[sysconsultant]

There is a setting for this in the Trunks window. Open Trunks and highlight a line. Below this, there is the option "Coverage Destination" with a drop down box to assign an ext or group. This is like Line Ownership in Partner ACS.

 

[TouchToneTommy]

Thank you - I was looking for that, but was looking on the 2nd page of advanced options. Go figure!

 

[crumthwacket]

Happy Honda Days - have a star. I'm about to set one up for the first time and I've been thinking about this very issue.

 

[Avaya802]

Thanks for the tip. I did see that and would work if this was a private line. This is a line that rings multiple phones, and if no answer I want it to go to a mailbox on one of the ringing phones. On the ACS this was done with line coverage for extension.

 

[sysconsultant]

cr: thank you for the star!!

Avaya802: Line Ownership on ACS allows a line to ring on multiple phones, with unanswered calls going to one mailbox. It doesn't need to be a private line. IPO-PV should work the same way. There is nothing in the settings to indicate that it doesn't. Have you tried it?