IPO 406V2 can hear or can talk but not both.

[cspectra]

Does anybody experience this situation?
We have the system several year and recently encounter this. It happens to both digital and VoIP phones, but randomly and cannot be reproduced. In short, when it happend people hangs up and makes call again, and it's fine. I cannot figure out what wrong.

Thanks

 

[amriddle01]

Is this internal and external calls or just external? If external calls I have seen it a few times on ISDN trunks and it's a provider issue normally

ACSS (SME)
APSS (SME)

http://www.ipoffice.tel

"I'm just off to Hartlepool to buy some exploding trousers

 

[cspectra]

It is more internal. Besides, we are far from the limit; only 60 phones.

 

[amriddle01]

Sounds like the system hardware is starting to pack in/go faulty, how old is the system and do you have maintenance with anyone? They don't last forever unfortunately

ACSS (SME)
APSS (SME)

http://www.ipoffice.tel

"I'm just off to Hartlepool to buy some exploding trousers

 

[cspectra]

It's about 5 years. We had it with all default features. Is there any dianostic tools for it?

 

[hairlessupportmonkey]

yes, call your business partner and ask them to sort it.

ACSS - SME

 

[NYSTECH]

When you say it happens internal to.. Does it happen Digital station to digital station? or is it Digital to IP station??? If it is the later could be faulty VCM's