IPMG will not boot

[MikeRizz]

This is a new switch set up in my lab. Release 5.0, set up the IPMG 00, 01 and 04 via Element manager, verified all IP address info is correct. I watch the boot directly on the card and I see the following :

Found device : INTEL 82365SL

Engcode: NTDW60BAE5 REL 03
ELAN mac address is: 00:1b:ba:fd:2b:10
TLAN mac address is: 00:1b:ba:fd:2b:0f
RESET reason: Faceplate push button Reset.
Daughter board 1: NTDW64AAE5 R01 00:1d:42:ff:19:56.
Daughter board 2: NTDW62AAE5 R01 00:1d:42:ff:1a:f6.
FPGA VERSION: A

VxWorks System Boot
Copyright 1984-2005 Wind River Systems, Inc.

CPU: Chagall
Version: VxWorks5.5.1
Bootcode version: MGCBAA20
Creation date: Sep 7 2006, 15:11:15


0
auto-booting...

Loading Gold MSP image

Booting ARM0 (MSP) at 0x00000100 ...
Loading Gold CSP image
Error: Error in inflate command
Booting ARM1

It will stay in this state. I cannot even CLI into it to check the newtwork IP setup. This is on a CS1000E. Any ideas ? The last one I did similar I did not have this problem.

 

[MikeRizz]

I get the same error on all three MGC's.

 

[MikeRizz]

I did read there is a way to upgrade the MGC from Ld 143 manually, but cannot find the procedure. If no IP info exists on the card, it should boot up directly to the setup menu. So I assume the info was pushed via EM.

 

[cscsupport]

Here is the procedure to upgrade the mgc cards I had the same issue and had to install the latest patches on the call server then when the mgc boots it loads those from the call server, when it sends a query to it.

To add .lw files to mgc card as follows

1. Download files from Nortel espl
2. Copy files from compact flash to /U/LOADWARE IN DEBUG MODE THRU PDT ON THE CALL SERVER
3. LWLOAD FILES ONE AT A TIME
4. LWINST FILES ONE AT A TIME


Enter pdt and type in debug
EX: copy /cf2/mgcadd45.lw /u/loadware
then goto U/LOADWARE DRIVE
THEN TYPE LWLOAD MGCADD45.LW
WHEN THIS IS FINISHED IT WILL SAY OK
THEN TYPE LWINST MGCADD45.LW

THEN DONE

 

[pronei]

If only getting to ESPL was so easy I envy you.

 

[MikeRizz]

Thanks for the reply. The only thing I did different on this switch verse the one I just did last week, was I loaded the latest DEP list on the CS ( CP-PM dated 3/12/08 )before I installed the MGC's. I wonder if one the new patch's interferes with the MGC ? I may try and un-install the DEP list, and then update the MGC.

I do have ESPL access but do not have PDT access.

 

[nortelcs100e5]

Is there any explanatory note exist in NTP`s regarding Upgrading/updating loadare of MGC???
Or somebody could put a little bit more info as cssupport answered regarding loadare of MGC.
i dont understand that part-->3. LWLOAD FILES ONE AT A TIME
4. LWINST FILES ONE AT A TIME

 

[phonz1]

those are PDT commands to load the .lw files and then install them. If you don't know PDT, it could mean problems... Best to call your vendor for this!!

 

[MagnaRGP]

Nortel Bulletin Regarding MGC software:


NTDW60 Media Gateway Controller boot up issue - Controlled Ship
Here is a sample boot of a recent card that arrived with a corrupt image.
Note: Inflate error will occur in the area of text that is in italics below.
Found device : INTEL 82365SL
Engcode: NTDW60BAE5 REL 03
ELAN mac address is: 00:1b:ba:fd:03:1f
TLAN mac address is: 00:1b:ba:fd:03:1e
RESET reason: Powerup Reset.
Daughter board 1: NOT INSTALLED.
Daughter board 2: NOT INSTALLED.
FPGA VERSION: AA07
Power up self test passed
VxWorks System Boot
Copyright 1984-2005 Wind River Systems, Inc.
CPU: Chagall
Version: VxWorks5.5.1
Bootcode version: MGCBAA20
Creation date: Sep 7 2006, 15:11:15
0
auto-booting..."
Loading Gold MSP image
Error: Error in inflate command
Booting ARM0 (MSP) at "0x00000100 ..."
Loading Gold CSP image
Booting ARM1 (CSP) at "0x80010000 ..."
Appendix 2
Sample of a NTDW60BA Booting Up Correctly
Found device : INTEL 82365SL
Engcode: NTDW60BAE5 REL 03
ELAN mac address is: 00:1b:ba:fd:0d:58
TLAN mac address is: 00:1b:ba:fd:0d:57
RESET reason: Powerup Reset.
Daughter board 1: NOT INSTALLED
Daughter board 2: NOT INSTALLED
FPGA VERSION: AA07
Power up self test passed
VxWorks System Boot
Copyright 1984-2005 Wind River Systems, Inc.
NTDW60 MEDIA GATEWAY CONTROLLER BOOT UP ISSUE - CONTROLLED SHIP 2007008545, REV 1
Page: 2 of 5
Page: 3 of 5
5. Follow the normal installation and configuration procedure.
6. End of procedure.
On Board MSP Repair Process Steps:
1. Remove the CF card from the MGC card with the corrupt gold image.
2. Insert working programmed CF card into the MGC with the corrupt gold image
3. Allow the card to boot, and register with the CS. Allow the complete upgrade process to take place.
4. After the upgrade is complete, and the card has rebooted, FTP the file msp502.cmp from a local PC to the MGC card.
From the PC execute the following:
a. ftp mgc_ip
b. bin (make sure you execute this command to set to binary mode)
c. cd /p1
d. put msp502.cmp
5. Once the file has been transferred to the MGC login into LDB with the PDT2 account and password. Execute the
following command sequence:
ldb> copyImageToFlash ("/p1/msp502.cmp",3)
/p1/msp502.cmp filesize = 940420
Partition (3) has been selected
.....
Erase partition Done!!!
.....Flash partition Done!!!
value = 0 = 0x0
DO NOT REBOOT UNTIL AFTER YOU SEE THE WORDS - FLASH PARTITION DONE-
6. After the upgrade is complete, and the card has rebooted, power down the MGC and remove the captive MGC flash
card and replace with the original blank CF card.
7. Follow the normal installation and configuration procedure.
8. End of procedure.
Attachments:
There are no attachments for this bulletin
Products and Releases:
The information in this bulletin is intended to be used with the following products and associated releases:
PRODUCT RELEASE
Enterprise VoIP-Core-CS 1000E 05.00W
Enterprise VoIP-Core-Media Gateway 05.00W
NTDW60 MEDIA GATEWAY CONTROLLER BOOT UP ISSUE - CONTROLLED SHIP 2007008545, REV 1
Page: 4 of 5
To view the most recent version of this bulletin, access technical documentation, search
our knowledge base, or to contact a Technical Support Representative, please visit
Nortel Technical Support on the web at:

http://support.nortel.com/.

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REFERENCE:
PRE-REQUIRED PATCH:
PATCH ID:
Copyright 2007 Nortel Networks. All rights reserved. Information in this document is subject to change without notice. Nortel assumes no responsibility
for any errors that may appear in this document. The information in this document is proprietary to Nortel Networks.
Nortel recommends any maintenance activities, such as those outlined in this bulletin, be completed during a local maintenance window.
Nortel, the Nortel logo, and the Globemark design are trademarks of Nortel Networks. All other trademarks are the property of their respective owners.
NTDW60 MEDIA GATEWAY CONTROLLER BOOT UP ISSUE - CONTROLLED SHIP 2007008545, REV 1
Page: 5 of 5

 

[M1tel]

ftp to the call server and login with pdt2
cd /u
cd loadware
bin
hash
prompt
mput mgccad45.lw

On the terminal that is connected to the call server via serial cable
Login to pdt

Cd /u
Cd loadware
Lwload mgccad45.lw

The system will return a Loadware filename

Use the command lwinst <patch number>

Then in LD 143
Upgmg 0 0 (loop shelf)

 

[MeridianT]

hi mike ,

u guys talk here about loadware 45 but nortel came out with 46 and now its new one :
CSP: MGCCAH17
MSP: MGCMAA07
DB1: DSP1AA10
DB2: DSP2AA12
BOOTCODE: MGCBAH09
FPGA: MGCFAA13
APPLICATION: MGCAAA05
TMDI/PRI: T1E1AA19

to fix your problem u need to connect directly to the mgc and clear the ip address then install the mgc again and from the element manager install all the new loadware ufter u finish make "upgmg all seq force "
before u install the ah17 make sure u are doing lwout 45.

after u upload the t1e1aa19 u must do reboot -1 from the c.s

i saw that u have the db9 and db32 so look in the new loadware i sent u its changed .

u dont need ftp and all that , if after the new loadware its still the same u have to format your flash on the mgc and start the process from begining.
if u have the same on all mgc make sure the loadware is inside the all mgc from the general command in the element manager.

do it if u need more help u can write to me.

 

[NortelOverLord]

I am installing a CS1K 5.5, and I am re-installing an MGC that was previously installed with different IPs. I need to modify the TLAN, but cannot do so since the MGC was previously installed. Does anyone know how I can change the TLAN IPs on the MGC, given that it was already assigned IPs?

 

[CSkabul]

On the MGC login and change the IP. Please follow the NTP for the procuder

 

[MikeRizz]

My problem ended up being a Nortel Product bulletin that recalled the MGC cards. I got replacements and they booted correctly.