IPLU Board

[benaja75]

I have this fault on my IPLU board.
What is the meaning and how to solve the probleme?


364 IP DEVICE BOARD, MINOR FAULT
DATE TIME ALP NOIF UNIT EQU BRDID INF1 INF2
20MAR08 10:32:13 3 76 TLP65 001-2-20-00 119 0 4

CLASS: 0
364 IP DEVICE BOARD, MINOR FAULT
DATE TIME ALP NOIF UNIT EQU BRDID INF1 INF2
20MAR08 09:57:29 4 5 TLP65 001-2-20-00 119 0 0
RDATE RTIME
20MAR08 09:57:34

 

[fouesnant]

Hi

Here is an extract of alex
364 IP device board, minor fault
see fault locating directions for FAULT CODE 364

The alarm indicates that there has been a minor fault in the IP device board (IPLU). The specific alarm is indicated in ADD INFO 2.

ADD INFO 1: Individual pointer to device board

ADD INFO 2: Description of the type of alarm:

ADD INFO 3: Number of the faulty DSP (when ADD INFO 2 = 5)

0 = Unacceptable quality of service

2 = Jitter buffer overflow

4 = Network delay

5 = Faulty DSP

6 = Playout delay


Mainly you have a problem with you data network.
This mean that you have to investigate on the switch/routeur to implemente QoS and VLAN to give voice higher priority than now.
If hte fault remain, you have to perform a network assessement to be sure that your network is able to handle VoIP

BR/jcme

 

[benaja75]

Thanks FOUESNANT,tell me
Can this fault causes the dropping of th line when talking?

 

[ttcentar]

It shouldn`t cause the line to drop. I have the same alarm at one of the site connected with 128kbps link between PBXs.
There`s no QoS implemented, no VLANs and speech is working fine - no call drops. "fouesnant" is right about posible network problems so check the traffic load and other things related to it.

 

[EterPBX]

Is there a way to change the threshold before IPLU raises this alarm?

Chris