IPLDK 20 Voice Mail Problem

[EmanuelSpence]

Hello,
We have our VMIB voice mail card installed and showing as slot 7 and voicemail enabled for our stations

When we go to 554 1,# to set up the same on a atation we get 'access denied'

Does anyone know why ?

John

 

[k0rrupt10n]

Are you using PC Admin? VMIB access needs to be set on PGM113.

 

[EmanuelSpence]

Hello

Yes we are and we have set access on PGM 113

THank you

 

[doktor]

Also check PGM 101 and 103 to see if the VMIB exist there...

///doktor

 

[EmanuelSpence]

Hello

We do not have PGM 101

However in PGM 103 we have our VMIBE card in slot 7

It also is logically allocated to the VMIB slot

Would having the auto attendant assignment on the same extension have any effect ?

Thank you again

 

[EmanuelSpence]

Hello all,

Problem solved !

It appears that you have to set your own voice message or the system does not activate.

Not mentioned in the 658 page programming manual!!!

Thank you for your replies.