I have CCR working and DISA works only in some cases, when autoattendant answers you can dial:
1. "1" or "2" as CCR menu options for two ring groups: it works
2. internal extension: it works
3. 0+password+#+external number: it works only if the external number is a mobile phone, in my country mobile phones begin with "6". There is a LCR rule to use a specific group of lines for mobile phones.
When the dialed number is a landline number (beginning with "9" or "8"), an unknown number is dialed using a group of PRI lines.
I'm using DID conversion 2, but I have tested 0 and 1 and the result is the same. I suspect that the first digits are being replaced by others, but I don't know the final dialed number.
I'm in a dead end, could somebody help me ?
Thanks in advance.
1. "1" or "2" as CCR menu options for two ring groups: it works
2. internal extension: it works
3. 0+password+#+external number: it works only if the external number is a mobile phone, in my country mobile phones begin with "6". There is a LCR rule to use a specific group of lines for mobile phones.
When the dialed number is a landline number (beginning with "9" or "8"), an unknown number is dialed using a group of PRI lines.
I'm using DID conversion 2, but I have tested 0 and 1 and the result is the same. I suspect that the first digits are being replaced by others, but I don't know the final dialed number.
I'm in a dead end, could somebody help me ?
Thanks in advance.