ipLDK-20 CLI/COLP

[k0rrupt10n]

Hi again,

I have tried everything in the previous forum posts to activate inbound caller identification on our LDK 20 but to no avail. It used to work before I came on board and it was temporarily decommissioned but not now. When I brought it back on line it was in korean which I reset. I use the PC Admin software and MPB is UK66P-2.1Cc OCT/05

 

[doktor]

First you need to set the system to UK, if that is the country you are in.
Second, I need to know specific what you want.
Do you want to:
-See the number of the person calling in?
-Divert the calls to colleagues based on the caller ID (A-number)?
-Others?


///doktor

 

[k0rrupt10n]

It is currently set to UK with all other config done - hunt groups etc. I want to be able to display the customers number on the LCD and then maybe link it through to the station speed list.

 

[doktor]

You can set the country code to UK, but you will loose all the data base, if you change the country code is changed.

///doktor

 

[k0rrupt10n]

I reset the country code once it had came back online initially as the battery backup had failed - that was not the problem. Since there were significant hardware changes everything else was reset before being backed up but I just cannot get the incoming caller ID displayed.

 

[k0rrupt10n]

Update: I found out that the issue was that when the line was upgraded from ISDN2 to ISDN2E the CLI subscription was not transferred at the same time.

 

[doktor]

OK. Thanks for the update.

///doktor