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IPK II voice mail 2

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dartzz

IS-IT--Management
Nov 6, 2013
28
US
Thanks in advance for any help given...

I am having an issue with programming voice mail on the IPK II via laptop, I have use dthe default IP,
and the IP that my documentation says it should be, without success.

I am using a straight ethernet cable and a crossover cable w/o success.

It appears that the
IP Address is not correct, how can I recover the IP?

 
If this is a circuit card, then you can try one of two things. Go into the program mode. Go to MB 10-55-01 and see if the IP address is there. This works on the SV-8100 and may work on the older IPK-II. The other method is to connect a monitor and keyboard to the front of the VM card. Reboot the VM and watch the monitor for the IP address to flash by.
 
It is a VM Card, CTP(8), I will check out the monitor solution on my next visit.
 
I don't work on the IPK2s much but I helped someone with one last week and correct me if I am wrong but the voicemail card he was using could only communicate via serial connection and you used Cosessions to talk to it. There was an RJ 45 style connector on the card but the documentation he had said it was unused!
 
Use COM1 with a 9 pin to 9 pin straight cable. You must have cosessions to talk to the unit. SW 1-3 on the front edge of the card followed by a card reset allows connection locally through COM1. The LAN connection was for telanophy features.
 
Good news! We were able to access it with a keyboard and monitor, and corrected ip address for remote access.
Thanks Belvedere and Ozzie for all your help.
 
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