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IP500v2 and Microsoft Exchange 2

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mekon

Technical User
Feb 13, 2002
21
GB
Hi All,

I'm looking at sourcing an IP500v2 for our organisation, and would like to find out its limitations in interacting with MS Exchange. I'm having issues with conflicting answers from suppliers, and limited on-line documentation that is clear - so I thought I would come here and ask you lovely people a couple of things:

* The One-X software allows the screen-popping of local Outlook contacts, but it looks like there is no One-X solution for the screen-popping of Exchange public folder contacts? Even if that folder has been "added" to a user's local Outlook Address Book?

* We would also want to be able to view other user's Exchange calendars - in conjunction with their phone status - via desktop software. Again, I don't think there is a One-X solution for this - the only option being to purchase a 9600 series deskphone..?

It seems that Avaya Flare is the solution for Exchange, but this is not compatible with the IP Office range (?) and would require a more expensive system.

Does anybody have any comments on the above? Ideally I would not like to use a third-party solution for Exchange, but it may be cheaper than upgrading the system.

Any thoughts or solutions would be greatly appreciated, and good karma will be transmitted in the opposite direction.


Thanks

M
 
You cant pop public contact with one-x ( actually you need the Call Assistant windows tool to enable outlook popping ).
Avaya does not provide connectivity to the users outlook agenda, you need a third party solution for that.
Avaya's main goal is delivering a stable and comprehensive communication platform were development partners can create special software around this platform. Search for software partners.

If it ain't dutch it ain't much
 
With One-X you can do Calendar mining which will update the One-X status with Calendar events, but appreciate this isn't exactly what you asked for.

Flare will be available for the IP Office within a month. But expect the functionality to be basic initially.

In time the integration will improve as the One-X server uses XMPP so will be compatible with Microsoft Lync.

ACSS (SME)

One of these days everything will work as it should, and then we'll all be out of a job!
 
thanks, both, for the replies
 
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