Hi,
I have 8 Avaya IP500s working as a SCN & everything in the garden is rosy. However on the latest install my provider could not provide line upgrades to ISDN2e because of the distance from the ATE. OK so put a route in to another unit with 8 channels of PRI & use the two local analogue lines for incoming calls. GREAT
NO, The customer would like to use a DDI on the PRI Avaya to be sent out as at the minute the main number is displayed & they are losing calls. I have tried sending the DDI or withholding all numbers on the remote Avaya but these actions are being absorbed by the PRI Avaya. I read that I may need to use a dialing prefix (6 is free) to get the Avaya with the PRI to send out the DDI digits but am unsure of the set up.
Thank you
John
I have 8 Avaya IP500s working as a SCN & everything in the garden is rosy. However on the latest install my provider could not provide line upgrades to ISDN2e because of the distance from the ATE. OK so put a route in to another unit with 8 channels of PRI & use the two local analogue lines for incoming calls. GREAT
NO, The customer would like to use a DDI on the PRI Avaya to be sent out as at the minute the main number is displayed & they are losing calls. I have tried sending the DDI or withholding all numbers on the remote Avaya but these actions are being absorbed by the PRI Avaya. I read that I may need to use a dialing prefix (6 is free) to get the Avaya with the PRI to send out the DDI digits but am unsure of the set up.
Thank you
John