Since the Partner is targeted for termination in 2010 and the IP Office is the replacement, I am really having issues with key system emulation on the IP500!
Using (Line Appearance), a (Call Appearance) must appear on Button 1 of a 54XX series phone or what ever phone you have. When (Idle Line Preference)is used, a checkbox in Telephony, it always sends the user to the CA when going off-hook, which then requires a 9 to dial out. Is there a way to control the sequence of (Idle Line Preference) to choose a LA instead, which is a Partner feature? The LA's are all POTS by the way.
Zeus
Using (Line Appearance), a (Call Appearance) must appear on Button 1 of a 54XX series phone or what ever phone you have. When (Idle Line Preference)is used, a checkbox in Telephony, it always sends the user to the CA when going off-hook, which then requires a 9 to dial out. Is there a way to control the sequence of (Idle Line Preference) to choose a LA instead, which is a Partner feature? The LA's are all POTS by the way.
Zeus