IP500 and IP400 DS

[kane77]

Hi,
I just got a new IP500, and I'm trying to hook up the 16 ports IP400 DS, and it doesn't seem to be able to see it. I have the license for IP500 pro which is installed and valid. I connect the DS and reboot all the units, then I go in the upgrade menu, and I see only the IP500, when I try to add manualy, by clicking New Control Unit, it doesn't see it either.

Config:
IP500
Version 4.0 (5)
16 ports IP400 DS

License
IPPRO
VMPRO
6 VM ports

Thanks

 

[jamie77]

What cable are you using between the IP550 and the DS16??

Is it the Avaya supplied lead and have you tried another lead?

If you don't have another Avaya lead, a straight through patch lead will do for testing. Shielded if you can.

Jamie Green

ACA:Implement - IP Office
ACS:Implement - IP Office

http://www.alliedcom.co.uk

Fooball is not a matter of life and death-It is far more important!!!!

 

[kane77]

Hi,

Finally it started to work with no apparent reason, now I'm scared

Thanks alot guys for your help. (BTW I used everything that was supply by Avaya).

Chris

 

[TheIPOTrainer]

You would of course need the proffessional lic!!!

 

[Escorthosis]

That's why he mentioned it on the second line of his first post.

 

[ProviderReborn]

/\ I was going to suggest the pro lic. But when it was posted it was now working I resisted and assumed this was already on.