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IP500 5.08 ARS question
- Thread starter JDClampet
- Start date
IPOfficeIreland
Technical User
'waiting for line' means the 1st route is failing or hanging. The alternate wait time in ARS should be lowered so that it routes to a working trunk.
however, i would check why it is failing in the first place, calls are not connecting over a trunk they should be...
however, i would check why it is failing in the first place, calls are not connecting over a trunk they should be...
- Status
