Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

IP412 3.2 Directory problems

Status
Not open for further replies.

phil204

Technical User
Apr 13, 2011
25
GB
I have a customer who has the above kit, when they press the directory key on their 5410 phones they cannot scroll to the letter "s". They can go to t and scroll back but cannot go directly to it by pressing the 7 key 4 times

Tried a reboot anyone else had an issue like this? Any ideas would be greatly appreciated
 
It works like predictive text, so they should press the next letter in the name they want instead e.g for Susan it would be 78726 and not 7777887777266, by pressing the 7 key 4 times they are searching for names that start PQRS or QRSP etc etc and so you get no match :)

 
Even though dial by name is switched off?
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top