IP406V2 Greeting Help

[ogstech]

Hello,

I have an Avaya IP406V2 running software version 5.0. I have 4 phones and they are all part of one hunt group. I would like to set it up so that when someone calls in, it rings all the phones in the hunt group 5 times (it already does this and works fine), if nobody answers any of the phones after 5 rings, i would like a message to play saying "you have reached .... if you know you parties extension please dial it now, for a directory dial 7 and for the general mailbox dial 0." I am having trouble figuring out how to configure the software to get that message to play if nobody answers the phone. Any help would be appreciated.

 

[tlpeter]

You will need embedded voicemail or voicemail pro for this.


BAZINGA!

I'm not insane, my mother had me tested!

 

[ogstech]

tlpeter, thanks for the response. I failed to mention that I am using an embedded voicemail card.

 

[Telecomboy]

With embedded you need to overflow the original group to another group that has (1) user forwarded to the auto-attendant. Sound confusing? It's actually not that bad and if you look at the FAQ's there is a step-by-step to assist.

 

[ogstech]

Thanks Telecomboy, it worked like a charm.