I have a customer with an IP406 running version 2.0(16). When calling out to any location, from an analog extension, that has an auto attendant that requires digits to be entered, the digits are not recognized.
For example, I can call back to my office and get the auto attendant. I need to enter 13 to get my extension. When I enter the '1' it never breaks the auto attendant recording and eventually times out.
This problem does not happen when I call from an IP phone, and the problem does not happen when I test the analog lines on the terminal before entering the IP406.
For example, I can call back to my office and get the auto attendant. I need to enter 13 to get my extension. When I enter the '1' it never breaks the auto attendant recording and eventually times out.
This problem does not happen when I call from an IP phone, and the problem does not happen when I test the analog lines on the terminal before entering the IP406.