Feb 23, 2006 #1 shanebuss IS-IT--Management Dec 14, 2004 119 US When i call the s8500, it works fine. when they call me, my phone rings but when i answer it soudns dead. any idea? followed the ip 400 job aid should h450 support be set to h450? thanks
When i call the s8500, it works fine. when they call me, my phone rings but when i answer it soudns dead. any idea? followed the ip 400 job aid should h450 support be set to h450? thanks
Feb 23, 2006 Thread starter #2 shanebuss IS-IT--Management Dec 14, 2004 119 US actually, let me clarify a bit more this is only happening when calls over the ip trunks are answered by ip phones. its like it cant convert the the 711 to 729 for the ip phones. when someone calls in over the ip trunk to a digital phone, there are no issues Upvote 0 Downvote
actually, let me clarify a bit more this is only happening when calls over the ip trunks are answered by ip phones. its like it cant convert the the 711 to 729 for the ip phones. when someone calls in over the ip trunk to a digital phone, there are no issues
Feb 23, 2006 Thread starter #3 shanebuss IS-IT--Management Dec 14, 2004 119 US i tried changing the ip phones from automatic to ULAW64K so there is no conversion, same issue Upvote 0 Downvote
Feb 23, 2006 #4 bsmo Technical User Aug 11, 2005 139 BE Did you try to turn the direct ip-ip off ? Upvote 0 Downvote
Feb 23, 2006 Thread starter #5 shanebuss IS-IT--Management Dec 14, 2004 119 US i did, and that resolved the problem! only issue now.. user on S8500 see extensions and names, users on IP office only see "outside call" Very weird because i can see some of the name information when i look at the monitor. our 8500 doesnt have QSIG setup, is there any way to resolve this. Upvote 0 Downvote
i did, and that resolved the problem! only issue now.. user on S8500 see extensions and names, users on IP office only see "outside call" Very weird because i can see some of the name information when i look at the monitor. our 8500 doesnt have QSIG setup, is there any way to resolve this.
Feb 23, 2006 Thread starter #6 shanebuss IS-IT--Management Dec 14, 2004 119 US Here is a sample from my monitor on a call over the IP trunk to the IP OFFICE. You see it captures her name [stefania delane] but this never shows up on my phone "1528872mS H323Evt: v=0 stacknum=6 State, new=NullState, old=NullState id=-1 1528872mS H323Evt: v=0 stacknum=6 State, new=Present, old=NullState id=1 1528872mS PRN: Fast Start 1528880mS PRN: Media Channel 192.168.150.64, 4020 1528889mS CMLineRx: v=6 CMSetup Line: type=IPLine 6 Call: lid=6 id=1 in=2 Called[8612] Type=National (2) SndComp BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw BChan: slot=250 chan=10001 Product Avaya Definity IE CMIETxChannelAudio (1) comptype=Ulaw64K (5) pktsize=160 ipaddr=192.168.150.64 port=4020 Display [Stefania Delane] 1528890mS CD: CALL: 6.1.2 BState=Idle Cut=1 Music=0.0 Aend="Line 6" (250.10001) Bend="" [] (0.0) CalledNum=8612 () CallingNum= () Internal=0 Time=0 AState=Idle 1528890mS CMTARGET: LOOKUP CALL ROUTE:15 type=2 called_party=8612 sub= calling= in=2 complete=1 1528891mS CMTARGET: ADD TARGET:15 number=8612 type=2 depth=1 nobar=1 setorig=1 1528891mS CMTARGET: SET USER:15 sbuss orig=1 1528891mS CMTARGET: ADD USER:15 sbuss(8612, state=Idle) (depth=2 B=0) cw=0 allow redirect = 1 1528892mS CMTARGET: LOOKUP CALL ROUTE:15 returned 1 1528892mS CD: CALL: 6.1.2 BState=Idle Cut=1 Music=0.0 Aend="Line 6" (250.10001) Bend="sbuss(8612)" [sbuss] (0.0) CalledNum=8612 () CallingNum= () Internal=0 Time=3 AState=Dialling 1528894mS CMExtnTx: v=8612, p1=3 CMSetup Line: type=IPLine 250 Call: lid=0 id=1028 in=0 Called[8612] Type=Default (100) SndComp BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw BChan: slot=250 chan=9007 Product Avaya Definity IE CMIETxChannelAudio (1) comptype=Ulaw64K (5) pktsize=160 ipaddr=192.168.171.111 port=1720 UUI type=Local [....] [0x01 0x05 0x00 0x05 ] Display [Stefania Delane] Cause=16, Normal call clearing Timed: 23/02/06 15:58 Locale: enu 1528901mS CMExtnRx: v=8612, p1=3 CMAlerting Line: type=NoLine 0 Call: lid=0 id=1028 in=0 BChan: slot=250 chan=9007 Product Unknown IE CMIETxChannelAudio (1) comptype=Ulaw64K (5) pktsize=160 ipaddr=192.168.171.111 port=52070 1528902mS CD: CALL: 6.1.2 BState=Ringing Cut=1 Music=0.0 Aend="Line 6" (250.10001) Bend="sbuss(8612)" [sbuss] (0.0) CalledNum=8612 () CallingNum= () Internal=0 Time=13 AState=Dialling 1528904mS CMLineTx: v=6 CMOpenLogicalChan Line: type=IPLine 6 Call: lid=0 id=1 in=2 Called[8612] Type=Default (100) BChan: slot=250 chan=1 Product Unknown IE CMIETxChannelAudio (1) comptype=Ulaw64K (5) pktsize=160 ipaddr=192.168.150.64 port=4020 IE CMIERxChannelAudio (2) comptype=Ulaw64K (5) pktsize=160 ipaddr=192.168.171.55 port=49170 Display [Shane Buss] 1528904mS CMMap: a=250.10001 b=0.0 R1 1528904mS PRN: Converted to: 1528904mS CMMap: a=3.10 b=0.0 R1 1528905mS CD: CALL: 6.1.2 BState=Ringing Cut=1 Music=2.0 Aend="Line 6" (250.10001) Bend="sbuss(8612)" [sbuss] (0.0) CalledNum=8612 () CallingNum= () Internal=0 Time=16 AState=Ringing 1528906mS CMLineTx: v=6 CMProceeding Line: type=IPLine 6 Call: lid=0 id=1 in=2 Product Unknown IE CMIETxChannelAudio (1) comptype=AutoSelect (0) pktsize=0 ipaddr=192.168.150.63 port=0 1528906mS CMLineTx: v=6 CMAlerting Line: type=IPLine 6 Call: lid=0 id=1 in=2 Called[8612] Type=Default (100) Calling[8612] Type=Internal (101) BChan: slot=250 chan=1 Product Unknown IE CMIETxChannelAudio (1) comptype=Ulaw64K (5) pktsize=160 ipaddr=192.168.150.64 port=4020 IE CMIERxChannelAudio (2) comptype=Ulaw64K (5) pktsize=160 ipaddr=192.168.171.55 port=49170 Display [Shane Buss] 1528929mS H323Evt: v=0 stacknum=6 State, new=ICProceeding, old=Present id=1 1528931mS H323Evt: v=0 stacknum=6 State, new=Received, old=ICProceeding id=1 1529216mS RES: Thu 23/2/2006 15:58:47 FreeMem=3534936(33) CMMsg=7 (7) Buff=100 591 498 1423 5 Links=8978 Elements=154 1530621mS CMExtnRx: v=8612, p1=3 CMConnect Line: type=NoLine 0 Call: lid=0 id=1028 in=0 Called[8612] Type=Default (100) SndComp BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw BChan: slot=250 chan=9007 Product Unknown IE CMIETxChannelAudio (1) comptype=Ulaw64K (5) pktsize=160 ipaddr=192.168.171.111 port=52070 Display [??>sbuss] Cause=16, Normal call clearing Locale: enu" Upvote 0 Downvote
Here is a sample from my monitor on a call over the IP trunk to the IP OFFICE. You see it captures her name [stefania delane] but this never shows up on my phone "1528872mS H323Evt: v=0 stacknum=6 State, new=NullState, old=NullState id=-1 1528872mS H323Evt: v=0 stacknum=6 State, new=Present, old=NullState id=1 1528872mS PRN: Fast Start 1528880mS PRN: Media Channel 192.168.150.64, 4020 1528889mS CMLineRx: v=6 CMSetup Line: type=IPLine 6 Call: lid=6 id=1 in=2 Called[8612] Type=National (2) SndComp BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw BChan: slot=250 chan=10001 Product Avaya Definity IE CMIETxChannelAudio (1) comptype=Ulaw64K (5) pktsize=160 ipaddr=192.168.150.64 port=4020 Display [Stefania Delane] 1528890mS CD: CALL: 6.1.2 BState=Idle Cut=1 Music=0.0 Aend="Line 6" (250.10001) Bend="" [] (0.0) CalledNum=8612 () CallingNum= () Internal=0 Time=0 AState=Idle 1528890mS CMTARGET: LOOKUP CALL ROUTE:15 type=2 called_party=8612 sub= calling= in=2 complete=1 1528891mS CMTARGET: ADD TARGET:15 number=8612 type=2 depth=1 nobar=1 setorig=1 1528891mS CMTARGET: SET USER:15 sbuss orig=1 1528891mS CMTARGET: ADD USER:15 sbuss(8612, state=Idle) (depth=2 B=0) cw=0 allow redirect = 1 1528892mS CMTARGET: LOOKUP CALL ROUTE:15 returned 1 1528892mS CD: CALL: 6.1.2 BState=Idle Cut=1 Music=0.0 Aend="Line 6" (250.10001) Bend="sbuss(8612)" [sbuss] (0.0) CalledNum=8612 () CallingNum= () Internal=0 Time=3 AState=Dialling 1528894mS CMExtnTx: v=8612, p1=3 CMSetup Line: type=IPLine 250 Call: lid=0 id=1028 in=0 Called[8612] Type=Default (100) SndComp BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw BChan: slot=250 chan=9007 Product Avaya Definity IE CMIETxChannelAudio (1) comptype=Ulaw64K (5) pktsize=160 ipaddr=192.168.171.111 port=1720 UUI type=Local [....] [0x01 0x05 0x00 0x05 ] Display [Stefania Delane] Cause=16, Normal call clearing Timed: 23/02/06 15:58 Locale: enu 1528901mS CMExtnRx: v=8612, p1=3 CMAlerting Line: type=NoLine 0 Call: lid=0 id=1028 in=0 BChan: slot=250 chan=9007 Product Unknown IE CMIETxChannelAudio (1) comptype=Ulaw64K (5) pktsize=160 ipaddr=192.168.171.111 port=52070 1528902mS CD: CALL: 6.1.2 BState=Ringing Cut=1 Music=0.0 Aend="Line 6" (250.10001) Bend="sbuss(8612)" [sbuss] (0.0) CalledNum=8612 () CallingNum= () Internal=0 Time=13 AState=Dialling 1528904mS CMLineTx: v=6 CMOpenLogicalChan Line: type=IPLine 6 Call: lid=0 id=1 in=2 Called[8612] Type=Default (100) BChan: slot=250 chan=1 Product Unknown IE CMIETxChannelAudio (1) comptype=Ulaw64K (5) pktsize=160 ipaddr=192.168.150.64 port=4020 IE CMIERxChannelAudio (2) comptype=Ulaw64K (5) pktsize=160 ipaddr=192.168.171.55 port=49170 Display [Shane Buss] 1528904mS CMMap: a=250.10001 b=0.0 R1 1528904mS PRN: Converted to: 1528904mS CMMap: a=3.10 b=0.0 R1 1528905mS CD: CALL: 6.1.2 BState=Ringing Cut=1 Music=2.0 Aend="Line 6" (250.10001) Bend="sbuss(8612)" [sbuss] (0.0) CalledNum=8612 () CallingNum= () Internal=0 Time=16 AState=Ringing 1528906mS CMLineTx: v=6 CMProceeding Line: type=IPLine 6 Call: lid=0 id=1 in=2 Product Unknown IE CMIETxChannelAudio (1) comptype=AutoSelect (0) pktsize=0 ipaddr=192.168.150.63 port=0 1528906mS CMLineTx: v=6 CMAlerting Line: type=IPLine 6 Call: lid=0 id=1 in=2 Called[8612] Type=Default (100) Calling[8612] Type=Internal (101) BChan: slot=250 chan=1 Product Unknown IE CMIETxChannelAudio (1) comptype=Ulaw64K (5) pktsize=160 ipaddr=192.168.150.64 port=4020 IE CMIERxChannelAudio (2) comptype=Ulaw64K (5) pktsize=160 ipaddr=192.168.171.55 port=49170 Display [Shane Buss] 1528929mS H323Evt: v=0 stacknum=6 State, new=ICProceeding, old=Present id=1 1528931mS H323Evt: v=0 stacknum=6 State, new=Received, old=ICProceeding id=1 1529216mS RES: Thu 23/2/2006 15:58:47 FreeMem=3534936(33) CMMsg=7 (7) Buff=100 591 498 1423 5 Links=8978 Elements=154 1530621mS CMExtnRx: v=8612, p1=3 CMConnect Line: type=NoLine 0 Call: lid=0 id=1028 in=0 Called[8612] Type=Default (100) SndComp BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw BChan: slot=250 chan=9007 Product Unknown IE CMIETxChannelAudio (1) comptype=Ulaw64K (5) pktsize=160 ipaddr=192.168.171.111 port=52070 Display [??>sbuss] Cause=16, Normal call clearing Locale: enu"
Feb 25, 2006 #7 Wattcom Technical User Dec 10, 2004 29 GB I Had same problem then change the codec on the ip office to g711 worked a treat Upvote 0 Downvote