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IP voice recording

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jonks

jonks

Technical User
Jun 18, 2001
158
US
Anyone had any experience with recording IP calls using on Cisco infrastructure. Currently we are trialing a Witness recorder.

Are there any other systems out there that are any good.

regards

 
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We have been using Altitudes Dialogic boxes to record call for our Agents, however the quality of the calls is very poor.

I would be interested to hear what anyone else uses.

 
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You could always record your In and outbound trunks, Im doing this this way as I have Callmanager and traditional PBX mix at my site.
 
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