I have set up ip trunking between 2 IP500 pbx with centralized voicemail. The local site is V1 while the remote site is V2. Both have release 6.0.18. The internal calls between sites work fine, but the remote site cannot access voicemail or place external calls from the local side. I believe I have all the required licenses but not entirely sure. It might also be a programming issue. Please advise.
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IP Trunking with Central VM 1
- Thread starter ceejcast
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1
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hairlessupportmonkey
IS-IT--Management
have you got VM on the site with the PBX attached set to Centralised?
ACSS - SME
ACSS - SME
- Thread starter
- #3
hairlessupportmonkey
IS-IT--Management
from the Knowledge Base
A Small Community Network (SCN) consists of several IP Office telephone systems. These are connected using H323 Lines where the Supplementary Services settings of the lines has been set to IP Office SCN. For details refer to the IP Office Manager documentation.
Within a Small Community Network, the following options for providing voicemail are supported:
• Centralized Voicemail
Centralized Voicemail Pro uses a single Voicemail Pro server to provide voicemail services for all IP Offices in the Small Community Network. Except for use of ContactStore, only the central IP Office hosting the voicemail server requires licensing for Voicemail Pro operation and features.
• Licenses: The central IP Office is licensed as normal for Voicemail Pro operation and the voicemail features required. The other IP Offices only require licenses for UMS and or for ContactStore if required.
ACSS - SME
A Small Community Network (SCN) consists of several IP Office telephone systems. These are connected using H323 Lines where the Supplementary Services settings of the lines has been set to IP Office SCN. For details refer to the IP Office Manager documentation.
Within a Small Community Network, the following options for providing voicemail are supported:
• Centralized Voicemail
Centralized Voicemail Pro uses a single Voicemail Pro server to provide voicemail services for all IP Offices in the Small Community Network. Except for use of ContactStore, only the central IP Office hosting the voicemail server requires licensing for Voicemail Pro operation and features.
• Licenses: The central IP Office is licensed as normal for Voicemail Pro operation and the voicemail features required. The other IP Offices only require licenses for UMS and or for ContactStore if required.
ACSS - SME
hairlessupportmonkey
IS-IT--Management
- Status