IP trunk fallback

[IPkokken]

Is there anyone that can tell me hove to set up IP trunk fallback. I have follow the help in Avaya IPOffice 3.2 but I can´t get it to work.
Senarium: There is two sites in SCN. A usere in Site 1 use the local number to a user on Site 2 AND the IP line/connetion is down between the to sites, then the call is automatically reroutet to the PSTN line.

 

[tlpeter]

use lcr

make a shortcode in mainroute

code: 1xxx (i use 1000 as example)
feature: dail
telephone number: 1N
line group id: 10 (the iptrunk id)

then in alternate route use this

code: 1xxx
feature: dail
telephone number: [0]1234561xxx
line group id: 0 (line id of pstn)

if a 9 is used for outside calling than replace the 0 with a 9

this should work

 

[janni78]

You make can use LCR for fallback

In main route you put the shortcode for dialing over your IP line and set the timeout for when to check for alternate route and on alternate route 1 you set the shortcode for dialing over your PSTN line.

For example

Main Route

code: 9N
feature: dial
telephone number: 9N
line group id: 10 (outgoing id for your IP trunk)

Timeout 3 seconds

Alternative Route 1

code: 9N
feature: dial
telephone number: 9N
line group id: 0 (outgoing id for your PSTN trunk)


This would make the call try to go out through your PSTN line if it can't make the call over your IP line in 3 seconds.


Don't remeber if you have to remove your system dial shortcode for this to work or if it overrides it.

 

[tlpeter]

from 3.0 and above lcr is the first that is checked

 

[IPkokken]

thangs for the answer - I have now test it and its work fine. I don´t use the code 9N, I use 9xx, because if I use the 9N it can match another PSTN number