Ip trunk 3.01.22 to NRS call dropping

[RA1AP]

Hello!

There is Nortel/Avaya PABX network. 3 sites on Suceesion 1000M 3.0 and ip trunk 3.01.22 enabled, 3 sites on Succession 1000M 4.5 and IP trunk 3.01.22 enabled (MC32), one site CS1000E CoRes 6.0 with NRS, one site with CS1000E CoRes MGS 7.5 with NRS. Management is going under OTM 2.2 and UCM. Dialing plan is 4-digit CDP (DSC, TSC). No gatekeeper.

So the problem is DSC (inside private netowrk) calls drop after 190 (CDR string) or 191 (phone timer) seconds timer when they are going from old ip trunk 3.0 or 4.5 sites to the new NRS 6.0 or 7.5 ones. TSC transit calls from IPT 3.01.22 to remote PSTN via NRS are OK. Reverse calls are OK.
Calls between old ip trunks also have no disconnets.

IPT 3.01.22 software have no patches installed. Old Call severs (SSC) and new CS1000E systems have latests service packs.

Tried to change:
codecs 711->729
payloads
TSC instead of DSC (4-digit in network calls)
lenght of digits in DSC
VAD on off
QoS on off

Didnt try:
upgrade to 3.01.60 (have no file ipt30160.sa)
wireshark (all sites are remote)

I have an idea to carry Succession 3.0 1000M (got IP trunk enabled system for testing) to CS1000E 6.0 site and try to connect IP trunk3.01.22 directly to NRS/Node VLAN. But it is very complicated to organize.

Please help me to solve this problem. Thanks in advance.

Yakov Yefimov
Telecom Engineer

P.S. h323CallTrace call setup and release below


2013 5 22 09:01:57 (A07) :Board Enabled - LED OFF
2013 5 22 09:02:02 (NPM) :CH#:31 ==>TsmNpmCallSetup,msgPtr=0x2e7ba30
2013 5 22 09:02:02 (NPM) :CH#:31 RTP OPEN: hRtp:0x1e100b4, socket:30, port:2362.
2013 5 22 09:02:02 (NPM) :CH#:31 tsmNpmCallSetupDchCap_v:GK=0:tsmDch=9:dch_cap=5
2013 5 22 09:02:02 (NPM) :CH#:31 SrcNumber 6110 pnType 12
2013 5 22 09:02:02 (NPM) :CH#:31 NSTDInsert OK;msg:setup;Format=5;UIPE=136;ADD=0;NSTD=158
2013 5 22 09:02:02 (NPM) :CH#:31 Dest Address: 146.204.198.85:1720
2013 5 22 09:02:02 (NPM) :CH#:31 Bind hConn = 2388d5c with s = 404ce0
2013 5 22 09:02:02 (NPM) :CH#:31 cmEvCallStateChanged: hscall=22b2190,Session=404ce0,state=0
2013 5 22 09:02:02 (NPM) :CH#:31 cmEvCallStateChanged: DialTone
2013 5 22 09:02:02 (NPM) :CH#:31 npmCallFastStart: 6 codecs to encode
2013 5 22 09:02:02 (NPM) :CH#:31 codec 0: g711Alaw64k(0)
2013 5 22 09:02:02 (NPM) :CH#:31 codec 1: g711Ulaw64k(1)
2013 5 22 09:02:02 (NPM) :CH#:31 codec 2: g729AnnexAwAnnexB(7)
2013 5 22 09:02:02 (NPM) :CH#:31 codec 3: g729AnnexA(5)
2013 5 22 09:02:02 (NPM) :CH#:31 codec 4: g729wAnnexB(6)
2013 5 22 09:02:02 (NPM) :CH#:31 codec 5: g729(4)
2013 5 22 09:02:02 (NPM) :CH#:31 cmEvCallStateChanged: hscall=22b2190,Session=404ce0,state=1
2013 5 22 09:02:02 (NPM) :CH#:31 cmEvCallStateChanged: Proceeding
2013 5 22 09:02:02 (NPM) :CH#:31 hookRecv: FS IE 1
2013 5 22 09:02:02 (NPM) :CH#:31 cmEvCallControlStateChanged: FastStart 0
2013 5 22 09:02:02 (NPM) :CH#:31 cmEvCallNewChannel: isOrigin 0: isFaxCall 0: hsChan 0x22a87c8 haCh
n 0x404e0c
2013 5 22 09:02:02 (NPM) :CH#:31 cmEvCallStateChanged: hscall=22b2190,Session=404ce0,state=3
2013 5 22 09:02:02 (NPM) :CH#:31 cmEvCallStateChanged: Connected
2013 5 22 09:02:02 (NPM) :CH#:31 StateMode: cmCallStateModeCallSetupConnected
2013 5 22 09:02:02 (NPM) :CH#:31 Not sending CONNECT to TSM yet...
2013 5 22 09:02:02 (NPM) :CH#:31 matchBCMProductID():Matches the BCM Product ID: Nortel_CSE_1000
2013 5 22 09:02:02 (NPM) :CH#:31 matchBCMProductID(): This is not BCM product

2013 5 22 09:02:02 (NPM) :CH#:31 cmEvChannelSetRTCPAddress: isOrigin 0: 146.204.198.89:5203
2013 5 22 09:02:02 (NPM) :CH#:31 cmEvChannelParameters,chanName=g711Alaw64k,codec=0
2013 5 22 09:02:02 (NPM) :CH#:31 cmEvChannelParameters: isOrigin 0: g711Alaw64k(0): Q931 complete 0
2013 5 22 09:02:02 (NPM) :CH#:31 hsChan 0x22a87c8 haChan 0x404e0c
2013 5 22 09:02:02 (NPM) :CH#:31 cmEvChannelHandle: isOrigin 0: g711Alaw64k(0): handle 3369696
2013 5 22 09:02:02 (NPM) :CH#:31 rxPayload: 20: vifSize 1280
2013 5 22 09:02:02 (NPM) :CH#:31 *** InterOpt: using H323 codec payload negotation
2013 5 22 09:02:02 (NPM) :CH#:31 No ALERT received so sending ALERT and CONNECT to TSM
2013 5 22 09:02:02 (NPM) :CH#:31 Sending NpmTsmCallAccept: g711Alaw64k(0): vifSize 1280
2013 5 22 09:02:02 (NPM) :CH#:31 useInbandTone:0
2013 5 22 09:02:02 (NPM) :CH#:31 Sending NpmTsmCallAnswer: g711Alaw64k(0): vifSize 1280
2013 5 22 09:02:02 (NPM) :CH#:31 Q931 call setup phase complete
2013 5 22 09:02:02 (NPM) :CH#:31 cmParamSrcCallSigAddr: 146.204.202.5:1720: Dest 146.204.198.85:172
2013 5 22 09:02:02 (NPM) :CH#:31 cmEvChannelStateChanged: isOrigin 0: isFax 0: Connected
2013 5 22 09:02:02 (NPM) :CH#:31 Template:ip = 180866194 port = 2330 chnl = 31 sock = 30

2013 5 22 09:02:02 (NPM) :CH#:31 useInbandTone:0
2013 5 22 09:02:02 (NPM) :CH#:31 useInbandTone:0
2013 5 22 09:02:02 (NPM) :CH#:31 useInbandTone:0
2013 5 22 09:02:02 (NPM) :CH#:31 useInbandTone:0

2013 5 22 09:02:02 (NPM) :CH#:31 Setting uEngine Header for ip = 180866194 port = 2330 chnl = 31 s
k = 30

2013 5 22 09:02:02 (NPM) :CH#:31 hsChan 0x22a87c8 haChan 0x404e0c
2013 5 22 09:02:02 (NPM) :CH#:31 cmEvCallNewChannel: isOrigin 1: isFaxCall 0: hsChan 0x22ac118 haC
n 0x404d40
2013 5 22 09:02:02 (NPM) :CH#:31 cmEvChannelParameters,chanName=g711Alaw64k,codec=0
2013 5 22 09:02:02 (NPM) :CH#:31 cmEvChannelParameters: isOrigin 1: g711Alaw64k(0): Q931 complete
2013 5 22 09:02:02 (NPM) :CH#:31 hsChan 0x22ac118 haChan 0x404d40
2013 5 22 09:02:02 (NPM) :CH#:31 cmEvChannelHandle: isOrigin 1: g711Alaw64k(0): handle 2108828
2013 5 22 09:02:02 (NPM) :CH#:31 txPayload: 20: vifSize 1280
2013 5 22 09:02:02 (NPM) :CH#:31 cmEvChannelSetRTCPAddress: isOrigin 1: 146.204.198.89:5203
2013 5 22 09:02:02 (NPM) :CH#:31 cmEvChannelSetAddress: isOrigin 1 146.204.198.89:5202
2013 5 22 09:02:02 (NPM) :CH#:31 Setting uEngine Header for ip 0x59c6cc92, port 5202 sockFd 30

2013 5 22 09:02:02 (NPM) :CH#:31 cmEvChannelStateChanged: isOrigin 1: isFax 0: Connected
2013 5 22 09:02:02 (NPM) :CH#:31 hsChan 0x22ac118 haChan 0x404d40
2013 5 22 09:02:52 (NPM) :CH#:0 ==>RmmNpmInCallPermResp,msgPtr=0x2e74410
2013 5 22 09:02:57 (NPM) :CH#:0 ==>RmmNpmInCallPermResp,msgPtr=0x2e74aa0
2013 5 22 09:03:01 (NPM) :CH#:0 ==>RmmNpmInCallPermResp,msgPtr=0x2e60fa0
2013 5 22 09:03:03 (NPM) :CH#:0 ==>RmmNpmInCallPermResp,msgPtr=0x2e78150
2013 5 22 09:03:07 (NPM) :CH#:0 ==>RmmNpmInCallPermResp,msgPtr=0x2e5c1f8
2013 5 22 09:05:13 (NPM) :CH#:31 cmEvChannelStateChanged: isOrigin 1: isFax 0: Disconnected
2013 5 22 09:05:13 (NPM) :CH#:31 hsChan 0x22ac118 haChan 0x404d40
2013 5 22 09:05:13 (NPM) :CH#:31 cmEvChannelStateChanged: isOrigin 1: isFax 0: Idle
2013 5 22 09:05:13 (NPM) :CH#:31 hsChan 0x22ac118 haChan 0x404d40
2013 5 22 09:05:13 (NPM) :CH#:31 cmEvChannelStateChanged: isOrigin 0: isFax 0: Disconnected
2013 5 22 09:05:13 (NPM) :CH#:31 hsChan 0x22a87c8 haChan 0x404e0c
2013 5 22 09:05:13 (NPM) :CH#:31 cmEvChannelStateChanged: isOrigin 0: isFax 0: Idle
2013 5 22 09:05:13 (NPM) :CH#:31 hsChan 0x22a87c8 haChan 0x404e0c
2013 5 22 09:05:13 (NPM) :CH#:31 cmEvCallStateChanged: hscall=22b2190,Session=404ce0,state=4
2013 5 22 09:05:13 (NPM) :CH#:31 cmEvCallStateChanged: Disconnected
2013 5 22 09:05:13 (NPM) :CH#:31 cmCallGetParam (Reason) fail
2013 5 22 09:05:13 (NPM) :CH#:31 dch_cap 5: cause 16: reason 255
2013 5 22 09:05:13 (NPM) :CH#:31 H323 release cause: 16, reason: 255
2013 5 22 09:05:13 (NPM) :CH#:31 cmEvCallStateChanged: hscall=22b2190,Session=404ce0,state=5
2013 5 22 09:05:13 (NPM) :CH#:31 cmEvCallStateChanged: Idle
2013 5 22 09:05:13 (NPM) :CH#:31 Closing RTP session(0x1e100b4).
2013 5 22 09:05:13 (NPM) :CH#:31 npmCallRelease: UIPERecvHdrPtr->size <= 0
2013 5 22 09:05:13 (NPM) :CH#:31 Clearing uEngine Header

2013 5 22 09:05:29 (A07) :Board Disabled - LED ON
2013 5 22 09:06:52 (NPM) :CH#:0 ==>RmmNpmInCallPermResp,msgPtr=0x2e8c3f8

 

[RA1AP]

Forgot to write

Type of terminal from both sides (500,dect,ip phone, music trunk) does not make any sense.
Sample of call

Ext 6222 - m3902, sucession 3.0, 9,8,7,4,3,2,1 - DSCs, 07 - TSC Xto remote 6.0 NRS.
Ext 9490 - acod music route on remote 6.0 (can be any internal number/terninal)

6222 dial 9490 ->ip trunk sl1- dialing plan- 9 communication server -> WAN ->NRS h323, endpoint, route, 6->mgc->call server->miran 9490-> call drops after 191 sec.
If call goes to PRI (PSTN provider),instead of miran, then OK.

 

[Tman45]

It would seem to me that you are getting a failure here 'cmCallGetParam':
The Dchannel and H.323 messages are showing normal call clearing though. What has the carrier said about this issue?

2013 5 22 09:05:13 (NPM) :CH#:31 cmEvCallStateChanged: Disconnected
2013 5 22 09:05:13 (NPM) :CH#:31 cmCallGetParam (Reason) fail
2013 5 22 09:05:13 (NPM) :CH#:31 dch_cap 5: cause 16: reason 255
2013 5 22 09:05:13 (NPM) :CH#:31 H323 release cause: 16, reason: 255
2013 5 22 09:05:13 (NPM) :CH#:31 cmEvCallStateChanged: hscall=22b2190,Session=404ce0,state=5
2013 5 22 09:05:13 (NPM) :CH#:31 cmEvCallStateChanged: Idle
2013 5 22 09:05:13 (NPM) :CH#:31 Closing RTP session(0x1e100b4).
2013 5 22 09:05:13 (NPM) :CH#:31 npmCallRelease: UIPERecvHdrPtr->size <= 0

I am not a q.931 expert though ...

http://community.radvision.com/h323...el_Management/Events/cmEvChannelStateChanged/

 

[RA1AP]

Patching took no effect (

 

[RA1AP]

What did You mean "carrier said ?" Sorry, didnt catch.

 

[RA1AP]

http://community.radvision.com/h323...el_Management/Events/cmEvChannelStateChanged/

Trying to access:

"The page you are trying to access requires special privlidges. If you wish to gain access to it, the simplest way is to request it - just write down here why you want to access it and we will get back to you shortly."

Waiting for permission...

 

[Reusser]

6222 dial 9490 ->ip trunk sl1- dialing plan- 9 communication server -> WAN ->NRS h323, endpoint, route, 6->mgc->call server->miran 9490-> call drops after 191 sec.
If call goes to PRI (PSTN provider),instead of miran, then OK.

Why are you calling ACOD of a MIran - maybe the Miran message is only 191 seconds long?

Call to PRI ok - is this not where you intend callers to go?

 

[RA1AP]

I use miran only for comfortable testing (9490 it is ACOD for music on hold, non-stop). Using this way i dont disturb any person.
When call routes to any internal extension - it drops. Just the same situation.
Callers use transit path to PRI rarely. They want to call to their colleagues in others branch offices. In addition, bosses became to use audioconfernces between offices much more intensive. Obviously 190 sec is not corresponding duration for conference)))
Thanks for reply

 

[Reusser]

can you post your H323 routes for both locations

 

[RA1AP]

Route, DCH IP trunk 3.01

REQ: prt
TYPE: rdb
CUST 0
ROUT 15

TYPE RDB
CUST 00
DMOD
ROUT 15
DES IP TRUNK
TKTP TIE
NPID_TBL_NUM 0
ESN NO
RPA NO
CNVT NO
SAT NO
IDEF NET
RCLS EXT
VTRK NO
DTRK NO
ISDN YES
MODE ISLD
DCH 15
IFC SL1
PNI 00001
NCNA YES
NCRD YES
TRO YES
FALT NO
CTYP CDP
INAC NO
ISAR NO
DAPC NO
PTYP ATT
AUTO NO
DNIS NO
DCDR NO
ICOG IAO
SRCH LIN
TRMB YES
STEP
ACOD 67777
TCPP NO
TARG
BILN NO
OABS
INST
IDC NO
DCNO 0 *
NDNO 0
DEXT NO
SIGO STD
STYP SDAT
MFC NO
ICIS NO
OGIS YES
TIMR ICF 512
OGF 512
EOD 13952
DSI 34944
NRD 10112
DDL 70
ODT 4096
RGV 640
GTO 896
GTI 896
SFB 3
NBS 2048


PAGE 002

NBL 4096

IENB 5
TFD 0
VSS 0
VGD 6
EESD 1024
SST 5 0
DTD NO
SCDT NO
2 DT NO
NEDC ETH
FEDC ETH
CPDC NO
DLTN NO
HOLD 02 02 40
SEIZ 02 02
SVFL 02 02
DRNG NO
CDR YES
INC YES
LAST NO
TTA YES
ABAN YES
CDRB NO
QREC NO
OAL YES
AIA YES
OAN YES
OPD YES
NDP EXC 0
CDRX NO
NATL YES
SSL
CFWR NO
IDOP NO
VRAT NO
MUS YES
MRT 20
PANS YES
MANO NO
FRL 0 0
FRL 1 0
FRL 2 0
FRL 3 0
FRL 4 0
FRL 5 0
FRL 6 0
FRL 7 0
OHQ NO
OHQT 00
CBQ NO
AUTH NO
TTBL 0
ATAN NO
OHTD NO
PLEV 2
OPR NO
ALRM NO
ART 1
PECL NO
DCTI 0


PAGE 003

TIDY 9515 15
ATRR NO
TRRL NO
SGRP 0
ANIE 0
CAC_CIS 3
AACR NO

REQ:

REQ prt
TYPE adan dch 15

ADAN DCH 15
CTYP DCHI
CARD 07
PORT 1
DES
USR ISLD
ISLM 32
OTBF 32
CLOK EXT
NASA YES
IFC SL1
SIDE USR
CNEG 1
RLS ID 25
RCAP ND2 MWI
MBGA NO
OVLR YES
DIDD 0
OVLS YES
OVLT 0
T23 20
T200 3
T203 10
N200 3
N201 260
K 7

REQ

Route, DCH NRS VTRK

TYPE: rdb
CUST 0
ROUT 15

TYPE RDB
CUST 00
ROUT 15
DES IP TRUNK
TKTP TIE
NPID_TBL_NUM 0
ESN NO
RPA NO
CNVT NO
SAT NO
RCLS EXT
VTRK YES
ZONE 003
PCID H323
CRID NO
NODE 1
DTRK NO
ISDN YES
MODE ISLD
DCH 81
IFC SL1
PNI 00001
NCNA YES
NCRD YES
TRO YES
FALT NO
CTYP CDP
INAC NO
ISAR NO
DAPC NO
MBXR NO
PTYP ATT
AUTO NO
DNIS NO
DCDR NO
ICOG IAO
SRCH LIN
TRMB YES
STEP
ACOD 94099
TCPP NO
PII NO
AUXP NO
TARG
CLEN 10
BILN NO
OABS
INST
IDC NO
DCNO 0 *
NDNO 0
DEXT NO
SIGO STD
STYP SDAT
MFC NO
ICIS YES
OGIS YES
TIMR ICF 512
OGF 512
EOD 13952
DSI 34944
NRD 10112
DDL 70


PAGE 002

ODT 4096
RGV 640
GTO 896
GTI 896
SFB 3
NBS 2048
NBL 4096
TFD 0
EESD 1024
SST 5 0
DTD NO
SCDT NO
2 DT NO
NEDC ORG
FEDC ORG
CPDC NO
DLTN NO
HOLD 02 02 40
SEIZ 02 02
SVFL 02 02
DRNG NO
CDR YES
INC YES
LAST YES
TTA YES
ABAN YES
CDRB NO
QREC NO
OAL YES
AIA YES
OAN YES
OPD YES
NDP EXC 0
NATL YES
SSL
CFWR NO
IDOP NO
MUS YES
MRT 90
PANS YES
RACD NO
MANO NO
FRL 0 0
FRL 1 0
FRL 2 0
FRL 3 0
FRL 4 0
FRL 5 0
FRL 6 0
FRL 7 0
AUTH NO
TTBL 0
ATAN NO
OHTD NO
PLEV 2
OPR NO
ALRM NO
ART 0
PECL NO
DCTI 0
TIDY 99089 15
ATRR NO


PAGE 003

TRRL NO
SGRP 0
ARDN NO
ANIE 0
CAC_CIS 3
AACR NO

REQ: ****
OVL000
>ld 22
PT2000

REQ prt
TYPE adan d
N 106 00 A000024 9315 05/24 10:25:13 00:00:34.0

&8123325489XXXXXX 3137840 00
0 000
& 000 01 2
ch 81

ADAN DCH 81
CTYP DCIP
DES IP_81
USR ISLD
ISLM 4000
SSRC 1800
OTBF 32
NASA YES
IFC SL1
CNEG 1
RLS ID 25
RCAP ND2 MWI
MBGA NO
H323
OVLR NO
OVLS YES
OVLT 1

REQ