Have any of you guys done IP Phones in hotel guest rooms before? Our management company is opening a new property in a little under two years, and we're considering it as an option.
We'd be using IP wherever possible, with analog only where necessary (elevator phones, fax machines, etc.). Looking at a 3300, not sure which specific model but I think our phone guy mentioned the MXe III for our size (100 rooms).
I've only been able to find TeleMatrix and VTech that make SIP phones specifically designed for guest rooms. Those, and Mitel's 5302/5304 phones. Does anyone else make any?
Many of our rooms will be two bedroom suites with a total of three phones in the room. Since each phone has to be an individual extension (no more pair sharing like with analog sets), how do you generally do extension numbers? Something like (Room 101) 6101, 7101, 8101? You'd have to have a ring group to ring all three at once as well, correct?
Less of the PBX side and more of an IT side, how would you handle users plugging their laptops, etc. into either the wall ports/switch ports on the phones? I can easily see someone thinking that the ports would also work for wired internet, and boom they're on the PBX network. Off of the top of my head, I can think of a NAC with MAC authentication on each switch, or just sticky MAC addresses for a more simple solution. That becomes an issue, though, when (not if) a phone needs to be replaced.
Any other best practices I'm missing out on? Those are my main questions.
Thanks in advance!
We'd be using IP wherever possible, with analog only where necessary (elevator phones, fax machines, etc.). Looking at a 3300, not sure which specific model but I think our phone guy mentioned the MXe III for our size (100 rooms).
I've only been able to find TeleMatrix and VTech that make SIP phones specifically designed for guest rooms. Those, and Mitel's 5302/5304 phones. Does anyone else make any?
Many of our rooms will be two bedroom suites with a total of three phones in the room. Since each phone has to be an individual extension (no more pair sharing like with analog sets), how do you generally do extension numbers? Something like (Room 101) 6101, 7101, 8101? You'd have to have a ring group to ring all three at once as well, correct?
Less of the PBX side and more of an IT side, how would you handle users plugging their laptops, etc. into either the wall ports/switch ports on the phones? I can easily see someone thinking that the ports would also work for wired internet, and boom they're on the PBX network. Off of the top of my head, I can think of a NAC with MAC authentication on each switch, or just sticky MAC addresses for a more simple solution. That becomes an issue, though, when (not if) a phone needs to be replaced.
Any other best practices I'm missing out on? Those are my main questions.
Thanks in advance!