IP Sets

[emelgoza]

Does any one know how to deregister an IP phone from the command line or element manager?

 

[jamming1]

just unplug it

 

[emelgoza]

Unplugging the phone will not deregister the phone. If you try to disable the phone, it will show disable registered. I wish it were as simple as unplugging the phone, but the ss keeps the mac of the phone registered.

 

[jamming1]

What is the issue?

There is nothing that you need to do that requires a de-registration. This is not a procedure that needs to be done to remove a phone off the network.

 

[bignose21]

Cant see why you would want to. You can reset them in software but they just reregister, or as mentioned above just delete them/unplug them. Whats the issue?

 

[emelgoza]

Example, User phone goes bad and you need to replace it. The phone is still registered. When adding the new phone and add the TN it will give you a duplicate TN.

Solution 1: Copy the TN to a new TN and register to the new TN. Out the old TN.

Solution 2: Out the TN. Once the TN is outed the TN can be reprogrammed and a new phone can register to the same TN once a new phone has been built.

I am looking for a way in SS command line via TPS or in the CS1K command line to accomplish this. Trust me this has happened more than once to me and it would be a useful tool.

I know that this sounds like a stupid questiion but, I just wanted to know if any one knew of a quick way of deregistering a set and so far it looks like I am asking for too much.

 

[bignose21]

On sig server does "isetReset IP_Addr" work unplug phone first?

 

[jamming1]

Sounds like you have an issue with the Sig Server or the PBX.

I have never had an issue with replacing an IP phone and getting that error. I will try tomorrow and see if I can duplicate it.