Is anyone familiar with some sort of 10 line or 10 key limitation imposed by MiTAI when recording IP phones (e.g. 5224) using CallRex recording software from Telrex?
We have been given confusing information to the effect that somehow MiTAI prevents CallRex from recording under certain circumstances. This seems strange because CallRex monitors a span port (mirroring port) on a network switch and we thought that its connection to MiTAI is only to get additional information about the call beyond what is available via span port monitoring.
We have been given confusing information to the effect that somehow MiTAI prevents CallRex from recording under certain circumstances. This seems strange because CallRex monitors a span port (mirroring port) on a network switch and we thought that its connection to MiTAI is only to get additional information about the call beyond what is available via span port monitoring.