IP printing

[michaellawson]

At my job we just recently switched to IP printing. For some reason we can not print to our HP printer (5Si) from our intranet site. I've changed the driver to postscript and well as tried other drivers with no success. They can print all other applications just not from the intranet. Any assistance would be greatly appreciated.

 

[pharcyder]

What do you mean with "other applications just not from the intranet" ?
If its a network printer now, is there still a PC connected directly to the printer ?
Do you find the printer in your network neighbourhood (or can you ping it) ?

 

[6220]

First, I would like to suggest to you to check and make sure that your gateway is configured properly. Will you be using a NOS embedded gateway or does your printer provide a printing gateway service software with the printer. i.e (drivers). If so make sure that you properly set up all of the resources and drivers.

 

[ISmonkey]

I am going to assume that you are using IIS on your web server. You need to check to see if you have the Internet Printing Protocol (or IPP) enabled on that printer. That would allow you to print from a website to that printer. I am not an expert in IIS, but i am pretty sure that IIS is where you need to look for the correct settings. Hope this helps.