IP Phones

[DPhil]

Any ideas as to why our IP phones reset the volume back to default instead of what we set it to?

Dave

 

[DPhil]

Sorry should have said it restes after every call.

Dave

 

[TonyPiner]

Nimans 0870 444 3102 do a device with a sensor which detects the ring and flashes a light and sounder. circa £21.oo

 

[rstockton]

I believe that it is by design. It may have been changed in one of the software updates a while back.

 

[DPhil]

It's the speaker volume that resets and the agents have to manually adjust for each call. We are using rel 9.5

Dave

 

[PDHall]

I thought it may be something to do with using the avaya power supplies, have you tried powering them off a cisco router?

 

[JayNEC]

Adjust the volume when the phone is hung up. If you adjust the volume during a call it takes effect for that call only. If you adjust the volume when the phone is on hook, it takes effect as the default.

 

[wthekin]

Try to "change termin 6400" then set Voice "retain handset and speaker between calls" this is work in my IP Phone.I am use R10 version..