IP Phone phone issue

[CIDCrane]

500 V1 5.0.18 software
Two Ip phones (5610), hardware vpn, Cisco AS5505 at remote to another cisco. Business class internet service at users home.
Phones at a users vacation home, unused for weeks at a time. When user goes to use phones, phones say discover and the IP address of the phone system. Unplugs them and 5 seconds later they are back up. This is driving the user crazy. Have spent hours on phone with Cisco. Cisoco assures me tunnel is not going down? Any ideas? thanks

 

[tlpeter]

Maybe tunnel is not goign down but the phone cannot reach the ipo anymore.
The phone sends a keep alive packet and that packet does not find the ipo.

There is definitely something wrong.

BAZINGA!

I'm not insane, my mother had me tested!

 

[Bas1234]

How hig his the SA liftime set?

crypto ipsec security-association lifetime

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged (Avaya Search tool

http://tinyurl.com/bas1234

)
______________________________________

 

[Bas1234]

How hig his the SA liftime set?

crypto ipsec security-association lifetime

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged (Avaya Search tool

http://tinyurl.com/bas1234

)
______________________________________

 

[CIDCrane]

I have been considering having them take one of the two phones back to thier office and plug it into a port on the network and see what happens with the phone.