ip phone not working FVS338 and fvs114

[akb1111]

hey guys...

here is another weird one....

i have a 4610swip at a employee's house that has been working great for about 2 months. today he called me and said the phone is not working. it says discover xxx.xxx.xxx.xxx

we have athe NETGEAR338 at the office and a FVS114 at the house. ip office 4.2.4... we have a site to site VPN set up and working as i can ping the phone and the router. the phone even downloads the 46xx files from the server. after its done, it says...discover xxx.xxx.xxx.xxx

i have checked the IP ROUTE in the ip office which is set to ...

0.0.0.0
0.0.0.0
192.168.1.1
Lan1

ive tried deleting it and putting it back in with no luck.

just wondering if someone has seen this before.

thanks

 

[akb1111]

still no luck???

here is some of what monitor says??......216 is the extension number of the ip phone we are trying to get working AGAIN

94370mS H323Evt: Recv GRQ from c0a80202
94371mS H323Evt: e_H225_AliasAddress_dialedDigits alias
94371mS H323Evt: found number <216>
99366mS H323Evt: Recv GRQ from c0a80202
99367mS H323Evt: e_H225_AliasAddress_dialedDigits alias
99367mS H323Evt: found number <216>
104368mS H323Evt: Recv GRQ from c0a80202
104368mS H323Evt: e_H225_AliasAddress_dialedDigits alias
104368mS H323Evt: found number <216>
110060mS H323Evt: Recv GRQ from c0a80202
110061mS H323Evt: e_H225_AliasAddress_dialedDigits alias
110061mS H323Evt: found number <216>
115055mS H323Evt: Recv GRQ from c0a80202
115055mS H323Evt: e_H225_AliasAddress_dialedDigits alias
115055mS H323Evt: found number <216>
120056mS H323Evt: Recv GRQ from c0a80202
120057mS H323Evt: e_H225_AliasAddress_dialedDigits alias
120057mS H323Evt: found number <216>

 

[tlpeter]

Remove the user and extension and reboot the ipoffice
Make the user and extension again and reboot the ipoffice
Then try again

ACA - Implement IP Office
ACS - Implement IP Office
ACA - Implement IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[akb1111]

we CAN ping the ip office from the remote site to the main office

 

[tlpeter]

The C0A80202 is ipadress 192.168.2.2
Do you know what that is ?

ACA - Implement IP Office
ACS - Implement IP Office
ACA - Implement IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[akb1111]

it is the ip phone (4610sw)

 

[akb1111]

i just tried to put in the extension again with no luck. i tried to call the extension and this is what came up in "monitor".....


********** SysMonitor v6.2 (11) **********

********** contact made with 192.168.1.30 at 15:08:35 9/12/2008 **********

********** System (192.168.1.30) has been up and running for 1hr, 55mins and 40secs(6940664mS) **********

********** Warning: TEXT File Logging selected **********


********** Warning: TEXT Logging to File STOPPED on 9/12/2008 15:08:35 **********
6940664mS PRN:
6940664mS PRN:
6942869mS H323Evt: Recv GRQ from c0a80202
6942869mS H323Evt: e_H225_AliasAddress_dialedDigits alias
6942870mS H323Evt: found number <216>
6943665mS PRN: +++ START OF ALARM LOG DUMP +++
6943665mS PRN: ALARM: 02/01/2008 12:48:49 IP 406 DS 4.1(9) <WATCHDOG> CRIT RAISED addr=00000000 d=0 pc=ff533e54 ff535c48 ff441ae8 ff41c39c ff43d4a8 ff41abcc
6943665mS PRN: ALARM: 02/01/2008 12:49:19 IP 406 DS 4.1(9) <WATCHDOG> CRIT RAISED addr=00000000 d=0 pc=ff533e54 ff535c48 ff441ae8 ff41c39c ff43d4a8 ff41abcc
6943666mS PRN: ALARM: 02/01/2008 12:49:49 IP 406 DS 4.1(9) <WATCHDOG> CRIT RAISED addr=00000000 d=0 pc=ff533e54 ff535c48 ff441ae8 ff41c39c ff43d4a8 ff41abcc
6943666mS PRN: ALARM: 02/01/2008 12:50:19 IP 406 DS 4.1(9) <WATCHDOG> CRIT RAISED addr=00000000 d=0 pc=ff533e54 ff535c48 ff441ae8 ff41c39c ff43d4a8 ff41abcc
6943666mS PRN: ALARM: 02/01/2008 12:50:49 IP 406 DS 4.1(9) <WATCHDOG> CRIT RAISED addr=00000000 d=0 pc=ff533e54 ff535c48 ff441ae8 ff41c39c ff43d4a8 ff41abcc
6943667mS PRN: ALARM: 02/01/2008 12:51:18 IP 406 DS 4.1(9) <WATCHDOG> CRIT RAISED addr=00000000 d=0 pc=ff533e54 ff535c48 ff441ae8 ff41c39c ff43d4a8 ff41abcc
6943667mS PRN: ALARM: 02/01/2008 12:52:03 IP 406 DS 4.1(9) <WATCHDOG> CRIT RAISED addr=00000000 d=0 pc=ff533ea4 ff535c48 ff441ae8 ff41c39c ff43d4a8 ff41abcc
6943668mS PRN: ALARM: 21/10/2008 08:28:59 IP 406 DS 4.1(9) <CM Sem> MINOR RAISED addr=ff65128c d=5 pc=ff68fc4c ff692aa8 ff981f00 ff968248 ff9972fc ff9824ac
6943668mS PRN: +++ END OF ALARM LOG DUMP +++
6947865mS H323Evt: Recv GRQ from c0a80202
6947865mS H323Evt: e_H225_AliasAddress_dialedDigits alias
6947865mS H323Evt: found number <216>
6952865mS H323Evt: Recv GRQ from c0a80202
6952866mS H323Evt: e_H225_AliasAddress_dialedDigits alias
6952866mS H323Evt: found number <216>
6958554mS PRN: 212: Digit Pressed 2
6958555mS CMCallEvt: 0.1073.0 -1 BaseEP: NEW CMEndpoint feb64f20 TOTAL NOW=1 CALL_LIST=0
6958556mS PRN: Created MH feb39134 parent 252.1073.0 -1 Extn212.-1
6958556mS CMCallEvt: CREATE CALL:15 (feb3ef18)
6958556mS CMCallEvt: 0.1074.0 -1 BaseEP: NEW CMEndpoint feb635ac TOTAL NOW=2 CALL_LIST=0
6958559mS CMExtnEvt: Extn212: CMExtnHandler::SetCurrent( id: 0->1073 )
6958565mS CMExtnRx: v=212, p1=0
CMSetup
Line: type=IPLine 250 Call: lid=252 id=1073 in=0
Called[] Type=Default (100) Reason=CMDRdirect Calling[212] Type=Internal Plan=Default
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw
IE CMIECallingPartyName (110) Extn212
IE CMIECallingPartyKName (226) Conference
IE CMIEFastStartInfoData (6)
6958565mS CMExtnCopyProcessMsg: v=2
CMSetup
Line: type=IPLine 250 Call: lid=252 id=1073 in=0
Called[] Type=Default (100) Reason=CMDRdirect Calling[212] Type=Internal Plan=Default
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw
IE CMIECallingPartyName (110) Extn212
IE CMIECallingPartyKName (226) Conference
IE CMIEFastStartInfoData (6)
6958566mS CMCallEvt: 252.1073.0 15 Extn212.0: StateChange: END=A CMCSIdle->CMCSDialInitiated
6958567mS CMExtnEvt: v=2 State, new=Connected old=Idle,0,0,Extn212
6958567mS CMTARGET: 252.1073.0 15 Extn212.0: LOOKUP CALL ROUTE: type=100 called_party= sub= calling=212 dir=out complete=0 ses=0
6958568mS CMTARGET: 252.1073.0 15 Extn212.0: ADD TARGET (N): number= type=100 depth=1 nobar=1 setorig=1 ses=0
6958568mS CMCallEvt: 252.1073.0 15 Extn212.0: StateChange: END=A CMCSDialInitiated->CMCSDialling
6958569mS CMExtnEvt: v=2 State, new=Dialling old=Connected,0,0,Extn212
6958573mS CMExtnTx: v=212, p1=0
CMFacility
Line: type=IPLine 250 Call: lid=252 id=1073 in=0
IE CMIEFastStartInfoData (6)
Timed: 09/12/08 15:08
6958574mS CMExtnTx: v=212, p1=8001
CMFacility
Line: type=IPLine 250 Call: lid=252 id=2 in=1
IE CMIEFastStartInfoData (6)
6958575mS CMExtnCopyProcessCallMsg: v=2
CMSetupAck
Line: type=NoLine 0 Call: lid=252 id=1073 in=0
6958575mS CMExtnTxP: v=2
CMSetupAck
Line: type=IPLine 250 Call: lid=252 id=1073 in=0
Timed: 09/12/08 15:08
6958575mS CMExtnTx: v=212, p1=0
CMSetupAck
Line: type=IPLine 250 Call: lid=252 id=1073 in=0
Timed: 09/12/08 15:08
6958576mS CMExtnRx: v=212, p1=0
CMInformation
Line: type=IPLine 250 Call: lid=252 id=1073 in=0
Called[2] Type=Default (100) Reason=CMDRdirect Keypad[2]
6958576mS CMExtnCopyProcessMsg: v=2
CMInformation
Line: type=IPLine 250 Call: lid=252 id=1073 in=0
Called[2] Type=Default (100) Reason=CMDRdirect Keypad[2]
6958577mS CMTARGET: 252.1073.0 15 Extn212.0: Setting Hard Timer 4000
6958577mS CMTARGET: 252.1073.0 15 Extn212.0: LOOKUP CALL ROUTE: type=100 called_party=2 sub= calling=212 dir=out complete=0 ses=0
6958577mS CMTARGET: 252.1073.0 15 Extn212.0: ADD TARGET (N): number=2 type=100 depth=1 nobar=1 setorig=1 ses=0
6958582mS CD: CALL: 252.1073.0 BState=Idle Cut=0 Music=0.0 Aend="Extn212(212)" (0.0) Bend="" [] (0.0) CalledNum=2 () CallingNum=212 (Extn212) Internal=1 Time=26 AState=Dialling
6958586mS H323Evt: Recv GRQ from c0a80202
6958586mS H323Evt: e_H225_AliasAddress_dialedDigits alias
6958586mS H323Evt: found number <216>
6958747mS PRN: 212: Digit Pressed 1
6958748mS CMExtnRx: v=212, p1=0
CMInformation
Line: type=IPLine 250 Call: lid=252 id=1073 in=0
Called[1] Type=Default (100) Reason=CMDRdirect Keypad[1]
6958748mS CMExtnCopyProcessMsg: v=2
CMInformation
Line: type=IPLine 250 Call: lid=252 id=1073 in=0
Called[1] Type=Default (100) Reason=CMDRdirect Keypad[1]
6958749mS CMTARGET: 252.1073.0 15 Extn212.0: Setting Hard Timer 4000
6958749mS CMTARGET: 252.1073.0 15 Extn212.0: LOOKUP CALL ROUTE: type=100 called_party=21 sub= calling=212 dir=out complete=0 ses=0
6958750mS CMTARGET: 252.1073.0 15 Extn212.0: ADD TARGET (N): number=21 type=100 depth=1 nobar=1 setorig=1 ses=0
6958752mS RES: Tue 9/12/2008 15:08:47 FreeMem=45408712(1) CMMsg=9 (10) Buff=100 588 500 1090 3 Links=527
6958752mS RES2: RTEngine=0, CMRTEngine=1, Timer=50, Poll=0, Ready=0, CMReady=0, CMQueue=0, VPNNQueue=0
6958986mS PRN: 212: Digit Pressed 6
6958987mS CMExtnRx: v=212, p1=0
CMInformation
Line: type=IPLine 250 Call: lid=252 id=1073 in=0
Called[6] Type=Default (100) Reason=CMDRdirect Keypad[6]
6958987mS CMExtnCopyProcessMsg: v=2
CMInformation
Line: type=IPLine 250 Call: lid=252 id=1073 in=0
Called[6] Type=Default (100) Reason=CMDRdirect Keypad[6]
6958988mS CMTARGET: 252.1073.0 15 Extn212.0: Setting Hard Timer 4000
6958988mS CMTARGET: 252.1073.0 15 Extn212.0: LOOKUP CALL ROUTE: type=100 called_party=216 sub= calling=212 dir=out complete=0 ses=0
6958988mS CMTARGET: 252.1073.0 15 Extn212.0: ADD TARGET (N): number=216 type=100 depth=1 nobar=1 setorig=1 ses=0
6958989mS CMTARGET: 252.1073.0 15 Extn212.0: SET USER: david willis orig=1
6958989mS CMTARGET: 252.1073.0 15 Extn212.0: ADD USER: david willis depth=2 disallow_cw=0 dnd=0 real_call=1 type(CMNTypeDefault) incl(0x0) excpt(0x0), allow_redir(1) remote=00000000
6958990mS CMTARGET: TryLoggedOutTwinning for user david willis Failed
6958990mS CMTARGET: 252.1073.0 15 Extn212.0: CancelTimer CMTCDelayedProcessing
6958990mS CMTARGET: 252.1073.0 15 Extn212.0: NO INITIAL TARGETS: david willis
6958991mS CMTARGET: 252.1073.0 15 Extn212.0: ADD USER: david willis depth=1 disallow_cw=0 dnd=0 real_call=1 type(CMNTypeDefault) incl(0x40) excpt(0x40), allow_redir(1) remote=00000000
6958991mS CMTARGET: TryLoggedOutTwinning for user david willis Failed
6958991mS CMTARGET: 252.1073.0 15 Extn212.0: SELECT: TRY VOICEMAIL orig_hg() orig_user(216)
6958992mS CMTARGET: 252.1073.0 15 Extn212.0: ADD VM TARGET
6958992mS CMMap: a=3.4 b=0.0 Mapper::AllocateCodec allocated CMRTVocoder resource busy 1, total 5
6958993mS CMCallEvt: 0.1075.0 -1 BaseEP: NEW CMEndpoint feb4c744 TOTAL NOW=3 CALL_LIST=1
6958993mS CMTARGET: 0.1075.0 15 RAS.0: ADD PRIMARY
6958994mS CMTARGET: 252.1073.0 15 Extn212.0: ADD VM TARGET: SUCCEEDED
6958994mS CMTARGET: 252.1073.0 15 Extn212.0: GetNoAnswerTimer:15
6958995mS CMCallEvt: 0.1074.0 15 TargetingEP: StateChange: END=B CMCSIdle->CMCSOffering
6958996mS CMCallEvt: 0.1075.0 15 RAS.0: StateChange: END=T CMCSIdle->CMCSOffering
6958996mS CMExtnEvt: RAS: CMExtnHandler::SetCurrent( id: 0->1075 )
6958997mS CMExtnTx: v=RAS, p1=0
CMSetup
Line: type=RAS 1 Call: lid=0 id=1008 in=0
Called[#david willis] Type=Voicemail (102) Reason=CMDRX_MailboxAccess Calling[212] Type=Internal Plan=Default
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw
BChan: slot=6 chan=8
IE CMIERespondingPartyName (228) Extn212
IE CMIERespondingPartyKName (229) Conference
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:101 N:100 R:4) number=212
IE CMIEDeviceDetail (231) LOCALE=enu HW=8 VER=4 class=CMDeviceH323Phone type=16 number=8001 channel=0 rx_gain=32 tx_gain=32 ep_callid=1073 ipaddr=192.168.1.30 apps=0
IE CMIECalledPartyName (224) david willis
IE CMIECalledPartyKName (225) david willis
IE CMIECallingPartyName (110) Extn212
IE CMIECallingPartyKName (226) Conference
IE CMIEMohSourceId (247) MOH Source = 255
IE CMIEOriginalCalledPartyName (236) david willis
IE CMIEOriginalCalledPartyKName (237) david willis
IE CMIEOriginalCalledPartyNumber (238)(P:100 S:100 T:101 N:100 R:2) number=216
IE CMIERedirectingPartyName (232) david willis
IE CMIERedirectingPartyKName (233) david willis
IE CMIERedirectingPartyNumber (234)(P:100 S:100 T:101 N:100 R:2) number=216
Display [Extn212>david willis]
Timed: 09/12/08 15:08
Locale: enu
6958997mS CMMap: a=6.8 b=1.254 T
6958999mS CMExtnRx: v=RAS, p1=0
CMAlerting
Line: type=NoLine 0 Call: lid=0 id=-1 in=0
IE CMIERespondingPartyName (228) #david willis
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:102 N:100 R:4) number=#david willis
IE CMIEDeviceDetail (231) LOCALE=enu HW=8 VER=4 class=CMDeviceVoicemail type=0 number=0 channel=8 rx_gain=32 tx_gain=32 ep_callid=1075 ipaddr=192.168.1.30 apps=0
IE CMIERedirectingPartyName (232) david willis
IE CMIERedirectingPartyKName (233) david willis
IE CMIERedirectingPartyNumber (234)(P:100 S:100 T:101 N:100 R:2) number=216
6959000mS CMCallEvt: 0.1075.0 15 RAS.0: StateChange: END=T CMCSOffering->CMCSRinging
6959000mS CMExtnEvt: v=1008 State, new=Ringing old=Idle,0,0,RAS
6959000mS CMTARGET: 252.1073.0 15 Extn212.0: CancelTimer CMTCNoAnswerTimeout
6959001mS CMCallEvt: 0.1074.0 15 TargetingEP: StateChange: END=B CMCSOffering->CMCSRinging
6959001mS CMCallEvt: 252.1073.0 15 Extn212.0: StateChange: END=A CMCSDialling->CMCSRingBack
6959002mS CMExtnEvt: v=2 State, new=Alerting old=Dialling,0,0,Extn212
6959002mS CMExtnCopyProcessCallMsg: v=2
CMAlerting
Line: type=NoLine 0 Call: lid=252 id=1073 in=0
IE CMIERespondingPartyName (228) #david willis
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:102 N:100 R:4) number=#david willis
IE CMIEDeviceDetail (231) LOCALE=enu HW=8 VER=4 class=CMDeviceVoicemail type=0 number=0 channel=8 rx_gain=32 tx_gain=32 ep_callid=1075 ipaddr=192.168.1.30 apps=0
IE CMIERedirectingPartyName (232) david willis
IE CMIERedirectingPartyKName (233) david willis
IE CMIERedirectingPartyNumber (234)(P:100 S:100 T:101 N:100 R:2) number=216
6959003mS CMExtnTxP: v=2
CMAlerting
Line: type=IPLine 250 Call: lid=252 id=1073 in=0
IE CMIERespondingPartyName (228) #david willis
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:102 N:100 R:4) number=#david willis
IE CMIEDeviceDetail (231) LOCALE=enu HW=8 VER=4 class=CMDeviceVoicemail type=0 number=0 channel=8 rx_gain=32 tx_gain=32 ep_callid=1075 ipaddr=192.168.1.30 apps=0
IE CMIERedirectingPartyName (232) david willis
IE CMIERedirectingPartyKName (233) david willis
IE CMIERedirectingPartyNumber (234)(P:100 S:100 T:101 N:100 R:2) number=216
Timed: 09/12/08 15:08
6959004mS CMExtnTx: v=212, p1=0
CMAlerting
Line: type=IPLine 250 Call: lid=252 id=1073 in=0
IE CMIERespondingPartyName (228) #david willis
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:102 N:100 R:4) number=#david willis
IE CMIEDeviceDetail (231) LOCALE=enu HW=8 VER=4 class=CMDeviceVoicemail type=0 number=0 channel=8 rx_gain=32 tx_gain=32 ep_callid=1075 ipaddr=192.168.1.30 apps=0
IE CMIERedirectingPartyName (232) david willis
IE CMIERedirectingPartyKName (233) david willis
IE CMIERedirectingPartyNumber (234)(P:100 S:100 T:101 N:100 R:2) number=216
Timed: 09/12/08 15:08
6959007mS CD: CALL: 252.1073.0 BState=Ringing Cut=1 Music=2.0 Aend="Extn212(212)" (0.0) Bend="david willis(216)" [RAS] (0.0) CalledNum=216 (david willis) CallingNum=212 (Extn212) Internal=1 Time=451 AState=Ringing
6959009mS CMMap: PCG::AddToneGenerator g R1[3] append pcp[106]b0r1 (total 1)
6959010mS CMMap: a=0.0 b=0.0 pcp[105]b0r1 RTPR1
6960040mS H323Evt: RTP(50r): 192.168.1.30/49152 192.168.1.113/49332 CODEC 6 PKTSZ=20 RFC2833=off AGE=1456 SENT 52 (avg size=20) RECV 50 (avg size=20)
6960437mS H323Evt: Recv: RegistrationRequest c0a80167; Endpoints registered: 2; Endpoints in registration: 0
6961600mS H323Evt: Recv: RegistrationRequest c0a80171; Endpoints registered: 2; Endpoints in registration: 0
6963555mS H323Evt: Recv GRQ from c0a80202
6963556mS H323Evt: e_H225_AliasAddress_dialedDigits alias
6963556mS H323Evt: found number <216>
6964999mS CMExtnRx: v=RAS, p1=0
CMConnect
Line: type=NoLine 0 Call: lid=0 id=1008 in=0
6964999mS CMCallEvt: 0.1075.0 15 RAS.0: StateChange: END=T CMCSRinging->CMCSConnReq
6965000mS CMCallEvt: 0.1074.0 15 TargetingEP: RequestEnd 0.1075.0 15 RAS.0
6965000mS CMCallEvt: 0.1074.0 -1 BaseEP: DELETE CMEndpoint feb635ac TOTAL NOW=2 CALL_LIST=1
6965001mS CMExtnEvt: v=1008 State, new=Connected old=Ringing,0,0,RAS
6965002mS CMCallEvt: 252.1073.0 15 Extn212.0: StateChange: END=A CMCSRingBack->CMCSOGConnReq
6965002mS CMExtnEvt: v=2 State, new=Connected old=Alerting,0,0,Extn212
6965003mS CMExtnCopyProcessCallMsg: v=2
CMConnect
Line: type=NoLine 0 Call: lid=252 id=1073 in=0
IE CMIERespondingPartyName (228) #david willis
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:102 N:100 R:4) number=#david willis
IE CMIEDeviceDetail (231) LOCALE=enu HW=8 VER=4 class=CMDeviceVoicemail type=0 number=0 channel=8 rx_gain=32 tx_gain=32 ep_callid=1075 ipaddr=192.168.1.30 apps=0
IE CMIERedirectingPartyName (232) david willis
IE CMIERedirectingPartyKName (233) david willis
IE CMIERedirectingPartyNumber (234)(P:100 S:100 T:101 N:100 R:2) number=216
6965003mS CMExtnTxP: v=2
CMConnect
Line: type=IPLine 250 Call: lid=252 id=1073 in=0
IE CMIERespondingPartyName (228) #david willis
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:102 N:100 R:4) number=#david willis
IE CMIEDeviceDetail (231) LOCALE=enu HW=8 VER=4 class=CMDeviceVoicemail type=0 number=0 channel=8 rx_gain=32 tx_gain=32 ep_callid=1075 ipaddr=192.168.1.30 apps=0
IE CMIERedirectingPartyName (232) david willis
IE CMIERedirectingPartyKName (233) david willis
IE CMIERedirectingPartyNumber (234)(P:100 S:100 T:101 N:100 R:2) number=216
Timed: 09/12/08 15:08
6965004mS CMExtnTx: v=212, p1=0
CMConnect
Line: type=IPLine 250 Call: lid=252 id=1073 in=0
IE CMIERespondingPartyName (228) #david willis
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:102 N:100 R:4) number=#david willis
IE CMIEDeviceDetail (231) LOCALE=enu HW=8 VER=4 class=CMDeviceVoicemail type=0 number=0 channel=8 rx_gain=32 tx_gain=32 ep_callid=1075 ipaddr=192.168.1.30 apps=0
IE CMIERedirectingPartyName (232) david willis
IE CMIERedirectingPartyKName (233) david willis
IE CMIERedirectingPartyNumber (234)(P:100 S:100 T:101 N:100 R:2) number=216
Timed: 09/12/08 15:08
6965004mS CMExtnRx: v=212, p1=0
CMConnectAck
Line: type=IPLine 250 Call: lid=252 id=1073 in=0
6965005mS CMExtnCopyProcessMsg: v=2
CMConnectAck
Line: type=IPLine 250 Call: lid=252 id=1073 in=0
6965005mS CMCallEvt: 252.1073.0 15 Extn212.0: StateChange: END=A CMCSOGConnReq->CMCSConnected
6965005mS CMTARGET: 252.1073.0 15 Extn212.0: ~CMTargetHandler
6965006mS CMCallEvt: 0.1075.0 15 RAS.0: StateChange: END=B CMCSConnReq->CMCSConnected
6965008mS CMExtnTx: v=RAS, p1=0
CMConnectAck
Line: type=RAS 1 Call: lid=0 id=1008 in=0
BChan: slot=6 chan=8
IE CMIERespondingPartyName (228) Extn212
IE CMIERespondingPartyKName (229) Conference
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:101 N:100 R:4) number=212
IE CMIEDeviceDetail (231) LOCALE=enu HW=8 VER=4 class=CMDeviceH323Phone type=16 number=8001 channel=0 rx_gain=32 tx_gain=32 ep_callid=1073 ipaddr=192.168.1.30 apps=0
6965009mS CMExtnTxP: v=2
CMCallStatus
Line: type=NoLine 0 Call: lid=252 id=1073 in=0
Called[] Type=Default (100) Reason=CMDRdirect Calling[212] Type=Internal Plan=Default
IE CMIECalledPartyName (224) david willis
IE CMIECalledPartyKName (225) david willis
IE CMIECallingPartyName (110) Extn212
IE CMIECallingPartyKName (226) Conference
IE CMIERedirectingPartyName (232) david willis
IE CMIERedirectingPartyKName (233) david willis
IE CMIERedirectingPartyNumber (234)(P:100 S:100 T:101 N:100 R:2) number=216
State=9, Connected
6965011mS CD: CALL: 252.1073.0 BState=Connected Cut=3 Music=0.0 Aend="Extn212(212)" (0.0) Bend="david willis(216)" [VoiceMail] (6.8) CalledNum=#david willis (david willis) CallingNum=212 (Extn212) Internal=1 Time=6454 AState=Connected
6965013mS CMMap: a=0.0 b=0.0 pcp[105]b0r1 RTPR0
6965013mS CMMap: PCG::MapBChan pcp[105]b0r1 cp_b 0 other_cp_b 0 type CGTypeSimple
6965013mS CMMap: PCGS CPReserveCodec for the other end (pcp[105]b0r1) true
6965014mS CMMap: PCG::MapBChan pcp[9]b1r0 cp_b fee782c8 other_cp_b fee658c0 type CGTypeSimple
6965014mS CMMap: a=3.4 b=6.8 M1
6965014mS CMMap: PlatformConnectionAudioSAP::ConnectVoice (connect) pcp[105]b0r1 echo_cancellation set to 0
6965249mS RES: Tue 9/12/2008 15:08:53 FreeMem=45401412(1) CMMsg=9 (10) Buff=100 586 500 1089 3 Links=512
6965249mS RES2: RTEngine=0, CMRTEngine=0, Timer=50, Poll=0, Ready=0, CMReady=0, CMQueue=0, VPNNQueue=0
6968553mS H323Evt: Recv GRQ from c0a80202
6968553mS H323Evt: e_H225_AliasAddress_dialedDigits alias
6968553mS H323Evt: found number <216>
6970918mS CMExtnTx: v=212, p1=8001
CMFacility
Line: type=IPLine 250 Call: lid=252 id=2 in=1
IE CMIEFastStartInfoData (6)
6970918mS CMExtnRx: v=212, p1=0
CMReleaseComp
Line: type=IPLine 250 Call: lid=252 id=1073 in=0
6970918mS CMExtnCopyProcessMsg: v=2
CMReleaseComp
Line: type=IPLine 250 Call: lid=252 id=1073 in=0
6970919mS CMCallEvt: 252.1073.0 15 Extn212.0: StateChange: END=A CMCSConnected->CMCSCompleted
6970919mS CMExtnEvt: v=2 State, new=CMESCompleted old=Connected,0,0,Extn212
6970921mS CMExtnTx: v=212, p1=0
CMFacility
Line: type=IPLine 250 Call: lid=252 id=1073 in=0
IE CMIEFastStartInfoData (6)
Timed: 09/12/08 15:08
6970923mS CMLOGGING: CALL:2008/12/0915:08,00:00:05,006,212,O,216,216,Extn212,,,1,,""n/a,0
6970923mS CD: CALL: 252.1073.0 BState=Connected Cut=2 Music=0.0 Aend="Extn212(212)" (0.0) Bend="david willis(216)" [VoiceMail] (6.8) CalledNum=#david willis (david willis) CallingNum=212 (Extn212) Internal=1 Time=12367 AState=Idle
6970924mS CD: CALL: 252.1073.0 Deleted
6970924mS CMExtnEvt: Extn212: CALL LOST (CMCauseNormal)
6970924mS CMExtnEvt: Extn212: Extn(212) Calling Party Number(212) Type(CMNTypeInternal)
6970925mS CMExtnCopyCallLostMsg: v=2
CMReleaseComp
Line: type=NoLine 0 Call: lid=252 id=1073 in=0
Cause=16, Normal call clearing
6970925mS CMExtnTxP: v=2
CMReleaseComp
Line: type=NoLine 0 Call: lid=0 id=-1 in=0
Cause=16, Normal call clearing
6970925mS CMExtnEvt: Extn212: CMExtnHandler::SetCurrent( id: 1073->0 )
6970927mS CMCallEvt: 252.1073.0 -1 Extn212.-1: StateChange: END=X CMCSCompleted->CMCSDelete
6970927mS CMExtnEvt: v=2 State, new=PortRecoverDelay old=CMESCompleted,0,0,Extn212
6970928mS CMExtnEvt: RAS: CALL LOST (CMCauseNormal)
6970928mS CMCallEvt: 0.1075.0 -1 RAS.0: StateChange: END=X CMCSConnected->CMCSCompleted
6970928mS CMExtnEvt: v=1008 State, new=CMESCompleted old=Connected,0,0,RAS
6970929mS CMExtnTx: v=RAS, p1=0
CMReleaseComp
Line: type=RAS 1 Call: lid=0 id=1008 in=0
Called[#david willis] Type=Voicemail (102) Reason=CMDRX_MailboxAccess Calling[212] Type=Internal Plan=Default
BChan: slot=6 chan=8
Cause=16, Normal call clearing
6970929mS CMMap: a=6.8 b=0.0 T0
6970930mS CMExtnEvt: RAS: CMExtnHandler::SetCurrent( id: 1075->0 )
6970931mS CMCallEvt: 0.1075.0 -1 RAS.-1: StateChange: END=X CMCSCompleted->CMCSDelete
6970931mS CMExtnEvt: v=1008 State, new=Idle old=CMESCompleted,0,0,RAS
6970931mS CMCallEvt: 0.1075.0 -1 BaseEP: DELETE CMEndpoint feb4c744 TOTAL NOW=1 CALL_LIST=0
6970932mS CMExtnTx: v=RAS, p1=0
CMReleaseComp
Line: type=RAS 1 Call: lid=0 id=1008 in=0
BChan: slot=6 chan=8
Cause=16, Normal call clearing
6970932mS CMCallEvt: END CALL:15 (feb3ef18)
6970933mS PRN: Destroyed MH feb39134 parent unknown
6970934mS CMCallEvt: 252.1073.0 -1 BaseEP: DELETE CMEndpoint feb64f20 TOTAL NOW=0 CALL_LIST=0
6970936mS CMMap: PCG::UnmapBChan pcp[9]b1r0 cp_b fee782c8 other_cp_b fee658c0
6970936mS CMMap: a=3.4 b=6.8 M0
6970937mS CMMap: PCG::UnmapBChan pcp[105]b0r1 cp_b 0 other_cp_b 0
6970937mS H323Evt: RTP(END): 192.168.1.30/49152 192.168.1.113/49332 CODEC 6 PKTSZ=20 RFC2833=off AGE=12353 SENT 593 RECV 594 RTdelay=152 jitter=8 loss=0 remotejitter=22 remoteloss=0
6970939mS CMMap: a=3.4 b=0.0 Mapper::FreeCodec freed CMRTVocoder resource busy 0, total 5
6971249mS RES: Tue 9/12/2008 15:08:59 FreeMem=45441284(1) CMMsg=9 (10) Buff=100 588 500 1087 3 Links=594
6971250mS RES2: RTEngine=0, CMRTEngine=0, Timer=50, Poll=0, Ready=0, CMReady=0, CMQueue=0, VPNNQueue=0
6972927mS CMExtnEvt: Extn212: Recover Timer reason=CMTRWrapUp
6972927mS CMExtnEvt: v=2 State, new=Idle old=PortRecoverDelay,0,0,Extn212
6972928mS CMExtnTxP: v=2
CMVoiceMailStatus
Line: type=IPLine 250 Call: lid=0 id=-1 in=0
Called[Extn212 Msgs=0 Old=1 Sav=0] Type=Default (100) Reason=CMDRdirect Calling[00000000] Type=Default Plan=Default
Display [Extn212 Msgs=0]
Timed: 09/12/08 15:09
6972928mS CMExtnTx: v=212, p1=0
CMVoiceMailStatus
Line: type=IPLine 250 Call: lid=0 id=-1 in=0
Called[Extn212 Msgs=0 Old=1 Sav=0] Type=Default (100) Reason=CMDRdirect Calling[00000000] Type=Default Plan=Default
Display [Extn212 Msgs=0]
Timed: 09/12/08 15:09
6974249mS H323Evt: Recv GRQ from c0a80202
6974250mS H323Evt: e_H225_AliasAddress_dialedDigits alias
6974250mS H323Evt: found number <216>

********** Warning: Logging to Screen Stopped **********

 

[Bas1234]

Can you make a test on a normal PC running over the same vpn connection?

If so, open a dos box.

typ;

Tftp -i XXX.XXX.XXX.XXX get 46xxsettings.txt 46xxsettings.txt

XXX.XXX.XXX.XXXv is your tftp server.

If it pulls in the 46xxsettings.txt file

Open explorer in the same directory where your dosbox was in there should be the 46xxsettings.txt file.

If that wont work then your router/vpn blocks some ports.

___________________________________________
It works! Now if only I could remember what I did...
___________________________________________

 

[Notsetinstone]

I think the 338 is playing around with the H323 packets. On cisco these would be the fixups. I don't use the 338s but I use the 114s all the time and there is nothing in that that will cause this.

On sonicwall the call it transforms and adtran has policies for this.

When someone says, and i'm not saying you said this here, that it is a vpn so nothing is blocked, that can be far from the case. I'll bet that if you replace the 338 with a 114 the phone comes up before you can walk over to it.

 

[DennisTheMenace]

This may or may not help (and answer the "nothing has changed" issue)...

I was setting up another VPN connection last night (point to point hardware connection Cisco Pix => VPN 3002 appliance).

The VPN box was successfully connecting... my IP phone would connect... then say the Discover xx.xx.xx.xx

I would reset the phone, and it would connect but then eventually say Discover xx.xx.xx.xx

I unhooked the phone, and plugged in a PC. Bang Shazam. Every thing was golden. It was like I was sitting in my office. Rules out the VPN Box.

I unhooked the pc and rehooked the 4621SW and left it over night. Came to work this AM totally forgetting the VPN box and the IP phone sitting on my desk at home.

When I arrived at work I had one of my home reps complaining that her phone kept going to Discover xx.xx.xx.xx! And she swears: "NOTHING HAS CHANGED". This is a rep who has been using the same setup for well over a year now!

Well guess what?!? When I logged into the PIX to monitor her connection... I noticed that there was TWO EXACT VPN CONNECTION NAMES with different public IP Addresses?!? It was me that did it to her. When I imported the default setup for the VPN 3002 Appliance, I inadvertantly forgot to change the username and password and local IP's. So the two VPN connections were fighting each other and totally confusing the Avaya's IP Server!!! Cisco worked itself out in the PIX so data was no problem... but Avaya basically puked.

I had a buddy disconnect the power on the VPN 3002 appliance at my house... and bang - the remote rep - who had changed NOTHING and worked for over a year - is now back in business.

This may or may not be your case?!? But anyone who searches (like I did) for a solution... this may help?!

Thanks for everyone who shares input here!!
-Dennis

=====================
Remember - YOU ARE UNIQUE!!!... Just like EVERYONE ELSE! ;o)