IP Phone Issue

[sflaphnguy]

We have an ip office 500 unit running 4.2 firmware on subnet 192.168.2.xxx. with a gateway of 192.168.2.1

The MPLS network terminates to 192.168.1.xxx.

We want to hang ip phones off of the remote site but we when the phone is setting up it goes into discovery.

I setup an ip route in the IP Office as follows;

IP:192.168.1.0
SN:255.255.255.0
Gateway 192.168.2.1
LAN1

I can ping the ip office. Any ideas where i may be going wrong here???

 

[IPXTech]

I would try adding 2 IP Routes to the config, like so:

ROUTE 1:
IP: 192.168.2.0
Subnet: 255.255.255.0
Gateway: 0.0.0.0
LAN1

Route 2:
IP: 0.0.0.0
Subnet: 0.0.0.0
Gateway: 192.168.2.1
LAN1

Forces the IPO to use 192.168.2.1 for its default gateway for all traffic coming in/out of LAN1.. give this a shot and reboot. Probably a dumb question, but you have a route built on your network devices to allow traffic to pass between the two networks?

 

[jamie77]

HAve you given the IP Phones the correct IP gateway?? Are all the ports open on the firewalls???

If you can ping it from the remote network your routing is cool something else is incorrect

Jamie Green

ACA:Implement - IP Office
ACS:Implement - IP Office

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