ip phone 5224

[Aimperial]

Hi there i recently bought a ip phone 5224 to a new provider of mitel on my region ,the problem is that this person never ask me what version of release i have on my ICP sx 200 and i never thought that this info was primordial to take the decision of what kind of telephone acquire.
Later when i read the description sheet i saw that the minum realase to use this kind of phone on a sx 200 is the realase 3.0 and i have realase 1.0 ....I Have also a 3300 but the realase is the 4.1 and for this phone on a 3300 icp it must have at least 6.1
now im stock ....my provider tell me that the 5220 was substitute by 5224 and the 5220 model is not longer on production.




what can i do ?its any way to make the phone work without upgrade the realase
tanx in advanz.

 

[Aimperial]

Whats up Slapin ive already add the mac address of my phone on the configure extension but i notice something strange ...when the phone is downloading the files at the rate of 89 % it send a message "L2 download error" but it doesnt stop . just go ahead with the download and finish but in the waiting comm display message stay and doesnt move from there.


tanx again

 

[slapin]

check the phone model in the config. You have to chenge it to 5220Dual. The best way to avoid download error messages is to use correctly installed system without any tricks whenever it's possible

 

[Aimperial]

hi slapin i spend friday and today trying to change the type phone from the config.i ve tried from a telnet window and from the sw installed on my pc call sx-200 my administrator.it just display model 5220 and 5207 on the set type option.... seems like by default brings those models but no way to change it.
By the way the error message at the display ( "L2 download error") doesnt appear anymore but the phone just stay on the waiting for comms comunication and just stay there?
Any suggestion?

tanx again ....

 

[slapin]

heh
you screwed. In the mitnet protocol there is a registration message from the phone which contains modelID. If ICP doesn't support your modelID it will not regoster it and you will see this message.
Sorry, ask your dealer to replace the phone or upgrade your system up to the version which does support DualMode phones.

 

[Aimperial]

hi Slapin has been a while since last post i have spent last weeks working on several themes at work, closing some project ,asking some quotes etc ...
I have talk to my provider and he'll make some proposals ,so i can choose the better option for me , the fact is that my release is too old to work with new telephones and im force to upgrade it ,i read some docs ,and found that i have to purchase a new flash of 256MB to make the upgrade from release 1 to release 3 ,also need to check how i can transfer or change my YA licences from my 3300 to my sx 200 i know they are totally diferrent version of YA but im sure something can be done for that.

I really appreciate the time spend to all the people that participate on the post.
I will post a new trouble on my 3300 ,hope your help be there .

greets and happy holidays

 

[slapin]

I've got unused 256M flash from SX200... If your vendor will try to overprice it consider an option.

 

[IN10CT]

Can anyone send me the correct software images for a 5220 Dual Mode phone on a 3300 ICP Version 5.1?

Very much appreciated!

 

[drichter12]

IN10CT,
Dual Mode phones are not supported on the 3300 ICP below release 5.2. You will need to upgrade your 3300 if you wish to be able to use one.

Dale

Dale