IP Office Voicemail Pro conferencing across multiple sites 1

[WhistlingFish]

Could anyone shed any light on this?
My customer is looking to have a single Voicemail Pro server in London handle conferencing for 2x IP Office 406v2 units, one each side of the Atlantic (London/Boston).
I need to look for sample configurations to confirm that this setup will work, ie how does the VM Pro server know which IP Office unit to host the conference on?

 

[gknight1]

it all depends on your shortcodes...

if you have short codes in you Site A
Code *5101
Feature Conference Meet Me
Telephone Number 5101
Line Group 0

You could have the following Short Code in Site B
Code *5101
Feature Dial
Telephone Number *5101
Line Group 101(Line Group ID of your IP Line)


The above combination would have Site A hosting the conference.

If you made the following short codes it would be reversed

if you have short codes in you Site A
Code *5101
Feature Dial
Telephone Number *5101
Line Group 102(Line Group ID of your IP Line)

You could have the following Short Code in Site B
Code *5101
Feature Dial
Telephone Number 5101
Line Group 0


Now the above would have Site B hosting the conference.

 

[gknight1]

or did i just totally misread that and you are using conference center???

if you are using conference center it is only going to be hosted by whatever IPO (which is needs a license) you have programmed into conference center

 

[WhistlingFish]

I probably didn't explain too well.
We already have conferencing working on the London site, where the VM Pro server sits.
We now want to give the Boston site the ability to conference locally on their own IPO.
The problem lies that the VM Pro server sits in London and is shared by both IPOs.
We don't want users from both sites to participate in the same conference, they just need to be able to have their own conferences controlled by the single VM Pro.

So the question really is, how does the VM Pro know where to look for the appropriate shortcode?
We have set separate shortcodes on each IPO so:-

On London the shortcode is:-
Code *55
Feature Conference Meet Me
Telephone Number 1234
Line Group 0

Should Boston be:-
Code *56
Feature Conference Meet Me
Telephone Number 4321
Line Group 10 (IP line)

Thanks

 

[gknight1]

just create a short code in the London IPO (VM Server)

Code *56
Feature Conference Meet Me
Telephone Number *56
Line Group xx (IP line)

and in Boston you should have this code

Should Boston be:-
Code *56
Feature Conference Meet Me
Telephone Number 4321
Line Group 0


now you should be able to dial *56 and be placed in *56 conference on Boston IPO.


But to answer your question, the voicemail always uses the Short Codes from the Main IPO, it can not see short codes from other IPO.

 

[WhistlingFish]

Thanks,

that last sentence pointed me in the right direction.
Conferencing up and working.