After working with 2 different Avaya Support Companies we still have this issue. On Incoming and Outgoing calls the audio for both ways gets lost at almost exactly 15 minutes, it doesn't matter what kind of number we are calling. This happens 99 percent of the time, the few times it hasn't happened it drops at 30 minutes. Flowroute suggests that its an RTP issue which we have changed those settings around without success. We have port forwarding to the IP office. I have screenshotted all of the relevant pages of the manager, unifi controller, and email from Flowroute. The route is Centurylink Fiber > Unifi USG Pro 4 > Unifi Switch > IP Office. We have 2 channels from flowroute. We primarily use J179s.
Screenshots
Please share your thoughts. If I missed any information please let me know. I have spent many hours searching the web with no luck.
Thanks,
Zach
Screenshots
Please share your thoughts. If I missed any information please let me know. I have spent many hours searching the web with no luck.
Thanks,
Zach