ip office upgade from 8.0(18) to 8.0(42

[streaker1974]

I have the latest admin and maintenance release downloaded on my laptop, but when I try to upgrade, it shows me a downgrade version, 7.0(23) to be exact. So, why can't I upgrade? I've put the essential edition license in and they show to be valid. Has anyone else run into this problem? Thank you!

 

[amriddle01]

Your working directories are wrong at a guess

 

[EmuDan]

File->Preferences->Directories Tab->Binary Directory (.bin) files should normally be set to C:\Program Files\Avaya\IP Office\Manager That is the default.

Dan

If it ain't broke, why fix it?
If it's broke, try to fix it..
If you can't fix it, get yourself a good baseball bat and swing away!

 

[jhengel]

When you do: Help > About does it say 10.0(42)?

If so navigate to:
File > Preferences + Directory Tab = Working Directory Line

Is it set to:
C:\Program Files (x86)\Avaya\IP Office\Manager
?

Or the same without the (x86)?

 

[streaker1974]

I've checked all of the above....can't figure it out!

 

[tlpeter]

Then on your pc remove manager from your pc and i bet there are two versions installed on it.


BAZINGA!

I'm not insane, my mother had me tested!