SamIPOfficeSupport
Vendor
Hello IP Office Gurus, lurkers, and fellow internet users,
I have run into a weird problem. The twinning function is causing the call to the local IP Office user to drop. A call presents to the user but once it starts twinning the call that rings the desk phone is dropped.. so that the call is no longer available (or visible) to the local phone extension. The person calling in is not dropped, and they can be picked up at the twinned location. So, once twinning occurs, the incoming call is made unavailable to the desk phone.. If you have any ideas, please let me know.
I have run into a weird problem. The twinning function is causing the call to the local IP Office user to drop. A call presents to the user but once it starts twinning the call that rings the desk phone is dropped.. so that the call is no longer available (or visible) to the local phone extension. The person calling in is not dropped, and they can be picked up at the twinned location. So, once twinning occurs, the incoming call is made unavailable to the desk phone.. If you have any ideas, please let me know.