IP office SOHO Music on hold

[rwgs811]

Quick question, can anyone tell me if a SOHO can support Onboard MOH, or does it need to be external? -The only info I can find is on the external port only.

 

[MichaelPaul]

IPOffice v2 has an internal music on hold feature, but I could not get it to work after hours and hours of trying. Do yourself a favor and sell the client an external music on hold unit. Set the output to 8 ohms. I tried an MP3 player turned all the way up, but the output was not very loud on hold, and there is no volume adjustment in the IPOffice Manager.

 

[amriddle01]

Well you are not the best person to be answering then, he doesn't have a 500v2 and getting MOH to work is a doddle, takes less than 30 secs and I've never, not once had it not work....so take from that what you will

 

[amriddle01]

And to correctly answer your question, yes it supports internal MOH, up to 30 secs only though so external may be the way to go

 

[critchey]

Getting internal MOH to work on an IP 500 V2 is pretty easy. Its a specific file format and file name and you put it in the right spot.

 

[derfloh]

The first question has to be what the OP means with SOHO? Perhaps IP Office SOE?

 

[amriddle01]

The SOE was also marketed as the SOHO (Small office/Home office)

 

[derfloh]

OK. But far away from the mentioned IP500V2 ;-)