IP Office Soft Console

[steeljim]

I have a IP Office with all IP sets... they get their information from Lan 2 172.16.2.102 Lan 1 is the default 192.168.42.1 I downloaded the soft console to my laptop and set my laptop to 172.16.2.150 ... the console app is not seeing the ip office? I cannot ping from my laptop to the Lan 2 but I can ping the Fax server on the same network.. I can also ping from the VM pro to my laptop but again not from laptop to VM Pro? If I connect Lan 1 to my pc and change my pc address to 192.168.42.2 the console works.... what am I missing?

 

[amriddle01]

Your missing some info about your network like subnets and gateways, it can't be a simple flat network that Lan 2 is connected to, if it is it's screwed (the network that is

http://www.ipoffice.tel

 

[steeljim]

The system is in the test lab with a POE switch thats not configured

 

[amriddle01]

If the systems LAN2 is on the address you say and it's connected directly to a switch that you are also connected to and in the same range it doesn't matter if the switch is configured or not as out the box it will work like that. If you can't even ping it either you have a route in the system that's breaking it or something on your pc is blocking it, the fact you can't ping two things means your pc is the common factor

http://www.ipoffice.tel

 

[Bas1234]

Windows 7? Turn off the firewall or run the AvayaFW.bat file.

http://marketingtools.avaya.com/knowledgebase/businesspartner/ipoffice/general/firewall/avayafw.zip

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged (Avaya Search tool

http://tinyurl.com/bas1234

)
______________________________________

 

[Bas1234]

Sure you have the right IP settings on LAN2?

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged (Avaya Search tool

http://tinyurl.com/bas1234

)
______________________________________

 

[steeljim]

I turned off the firewall on the VM Pro and I can ping that now... is there a firewall built in the IP Office? I see multiple firewall prompts but not sure which one I would look at to allow the pc address to connect

 

[Bas1234]

Only LAN2 has a firewall

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged (Avaya Search tool

http://tinyurl.com/bas1234

)
______________________________________