IP Office Server Edition Select - Support resiliency.

[dave_jey2004]

Hi All,

I keep receiving this alarm on IPO manager R12.0

" AVAYA IP office System is configured to support resiliency. Registration of IP extensions in failover requires the corresponding registrar to be enabled"







How do eliminate this alarm and steps to be taken?

Customer site has Primary, Secondary and IP500 expansion unit



Current configuration

 

[tsackl]

Check VoIP settings for both servers, primary AND secondary, in Manager: System / LAN1 / VoIP:
1. "SIP Registrar Enable" has to be checked
2. "SIP Domain Name": this value must not be empty and has to be the same for both servers. For instance: "company.com"