Hi All
Wondering if anyone running SE (Virtual on VM-Ware) 9.1 SP6 is having sudden crashing Issues.
This is a large multi-site call center deployment with a primary SE in Site #1 running VM Pro, 78 Voicemial Ports, w/125 Users ans 200 SIP Trunks, 40 remote users connected to site #1 using One-X + Communicator for Windows, a secondary SE in Site #2 with 80 users and 100 SIP Trunks, Xima Chornicall with Reporting, Real-Time and Recording Library.
System went Live Monday morning, and since Yesterday we have had 4-5 spontaneous crashes. We are working with Avaya Support/R&D, but wondering if anyone can shed some light or having similar issues.
Here are the Logs from Right before the crash..
13:41:56 76138317mS SIP Tx: UDP 192.168.30.5:5060 -> 66.234.226.20:5060
INVITE sip:14082700467@66.234.226.20 SIP/2.0
Via: SIP/2.0/UDP 192.168.30.5:5060;rport;branch=z9hG4bK7154acb7f095f04e54fd56e49d197a39
From: "Daniel Johns" <sip:7322435816@NYC1SIPTGID-5290>;tag=fa51b12a7d9bb828
To: <sip:14082700467@66.234.226.20>
Call-ID: fd1540ec2275484d94c2246a75033a3e
CSeq: 1550345014 INVITE
Contact: "Daniel Johns" <sip:7322435816@192.168.30.5:5060;transport=udp>
Proxy-Authorization: Digest username="9294006189",realm="NYC1SIPTGID-5290",nonce="5479828",response="1089ff6800e34343ce6fcfd146c89e55",uri="sip:14082700467@66.234.226.20"
Max-Forwards: 70
Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,INFO,NOTIFY
Supported: timer
User-Agent: IP Office 9.1.6.0 build 153
Content-Type: application/sdp
Content-Length: 202
v=0
o=UserA 598183830 217318802 IN IP4 192.168.30.5
s=Session SDP
c=IN IP4 192.168.30.5
t=0 0
m=audio 46478 RTP/AVP 0 101
a=rtpmap:0 PCMU/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
13:41:56 76138317mS CD: CALL: 2.844.1 BState=Idle Cut=2 Music=0.0 Aend="Line 2" (252.9) Bend="" [Line 101] (0.0) CalledNum=514082700467 () CallingNum=8348 (Daniel Johns) Internal=0 Time=4292 AState=Dialling
13:41:56 76138326mS SIP Rx: UDP 66.234.226.20:5060 -> 192.168.30.5:5060
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 192.168.30.5:5060;received=100.8.37.174;rport=5060;branch=z9hG4bK7154acb7f095f04e54fd56e49d197a39
To: <sip:14082700467@66.234.226.20>
From: "Daniel Johns" <sip:7322435816@NYC1SIPTGID-5290>;tag=fa51b12a7d9bb828
Call-ID: fd1540ec2275484d94c2246a75033a3e
CSeq: 1550345014 INVITE
Content-Length: 0
13:41:56 76138326mS CMLineRx: v=0
CMProceeding
Line: type=SIPLine 101 Call: lid=101 id=111015 in=0
Called[] Type=Default (100) Reason=CMDRdirect Calling[8348] Type=Internal Plan=Default
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:0 N:100 R:4) number=514082700467
IE CMIEDeviceDetail (231) c0a80a050001b1a7 LOCALE=enu HW=11 VER=9 class=CMDeviceSIPTrunk type=0 number=101 channel=10 features=0x1 rx_gain=32 tx_gain=32 ep_callid=111015 ipaddr=192.168.10.5 apps=0 loc=999 em_loc=999 features2=0x0 is_spcall=1
13:41:56 76138326mS CMARS: LINE ep Received: CMProceeding - child->state = CMCSOffering - ARS Call State = CMCSOverlapRecv
13:41:56 76138340mS CMTARGET: c0a80a050001b173 10348.110963.0 19712 ES Melissa Reye.0: AttemptStopRinging
13:41:56 76138340mS CMTARGET: c0a8020a00001504 1.1864.1 19712 H323TrunkEP: Retarget NOANSWER EXCEPTED=00000000 INCLUDED=00000000 ValidTargets=0
13:41:56 76138340mS CMTARGET: c0a8020a00001504 1.1864.1 19712 H323TrunkEP: RetargetNoAnswer on HUNTGROUP=Q New Claim. Ring Attempt 1
13:41:56 76138340mS CMTARGET: c0a8020a00001504 1.1864.1 19712 H323TrunkEP: AddHGTarget Q New Claim (depth=1) allowq=0 type=CMNTypeDefault
13:41:56 76138340mS CMTARGET: c0a8020a00001504 1.1864.1 19712 H323TrunkEP: AddHGTargetRingIdle(LongestWaiting) Q New Claim ring_attempt_count 1
13:41:56 76138340mS CMTARGET: c0a8020a00001504 1.1864.1 19712 H323TrunkEP: Q New Claim: Not using 8352: Non Tapi User not logged in And FwdU Off
13:41:56 76138340mS CMTARGET: c0a8020a00001504 1.1864.1 19712 H323TrunkEP: Q New Claim: Not using 8419: DND
13:41:56 76138340mS CMTARGET: c0a8020a00001504 1.1864.1 19712 H323TrunkEP: Q New Claim: Not using 8654: Non Tapi User not logged in And FwdU Off
13:41:56 76138340mS CMTARGET: c0a8020a00001504 1.1864.1 19712 H323TrunkEP: Q New Claim: Not using 8667: LII Uninitialised And FwdU Off
13:41:56 76138340mS CMTARGET: c0a8020a00001504 1.1864.1 19712 H323TrunkEP: Q New Claim: Not using 8680: DND
13:41:56 76138340mS CMTARGET: c0a8020a00001504 1.1864.1 19712 H323TrunkEP: Q New Claim: Not using 8685: LII Uninitialised And FwdU Off
13:41:56 76138340mS CMTARGET: c0a8020a00001504 1.1864.1 19712 H323TrunkEP: Q New Claim: Not using 8647: LII Uninitialised And FwdU Off
13:41:56 76138340mS CMTARGET: c0a8020a00001504 1.1864.1 19712 H323TrunkEP: Q New Claim: Not using 8678: LII Uninitialised And FwdU Off
13:41:56 76138340mS CMTARGET: c0a8020a00001504 1.1864.1 19712 H323TrunkEP: Q New Claim: Not using 8672: LII Uninitialised And FwdU Off
13:41:56 76138340mS CMTARGET: c0a8020a00001504 1.1864.1 19712 H323TrunkEP: Q New Claim: Not using 8676: LII Uninitialised And FwdU Off
13:41:56 76138340mS CMTARGET: c0a8020a00001504 1.1864.1 19712 H323TrunkEP: Q New Claim: Not using 8624: Non Tapi User not logged in And FwdU Off
13:41:56 76138340mS CMTARGET: c0a8020a00001504 1.1864.1 19712 H323TrunkEP: Q New Claim: Not using 8656: LII Uninitialised And FwdU Off
13:41:56 76138340mS CMTARGET: c0a8020a00001504 1.1864.1 19712 H323TrunkEP: Q New Claim: Not using 8657: LII Uninitialised And FwdU Off
13:41:56 76138340mS CMTARGET: c0a8020a00001504 1.1864.1 19712 H323TrunkEP: Q New Claim: Not using 8623: LII Uninitialised And FwdU Off
13:41:56 76138340mS CMTARGET: c0a8020a00001504 1.1864.1 19712 H323TrunkEP: Q New Claim: Not using 8622: LII Uninitialised And FwdU Off
13:41:56 76138340mS CMTARGET: c0a8020a00001504 1.1864.1 19712 H323TrunkEP: Q New Claim: Not using 8695: LII Uninitialised And FwdU Off
13:41:56 76138340mS CMTARGET: c0a8020a00001504 1.1864.1 19712 H323TrunkEP: Q New Claim: Not using 8651: LII Uninitialised And FwdU Off
13:41:56 76138340mS CMTARGET: c0a8020a00001504 1.1864.1 19712 H323TrunkEP: Q New Claim: Not using 8661: DND
13:41:56 76138340mS CMTARGET: c0a8020a00001504 1.1864.1 19712 H323TrunkEP: Q New Claim: Not using 8628: LII Uninitialised And FwdU Off
13:41:56 76138340mS CMTARGET: c0a8020a00001504 1.1864.1 19712 H323TrunkEP: Q New Claim: Not using 8644: LII Uninitialised And FwdU Off
13:41:56 76138340mS CMTARGET: c0a8020a00001504 1.1864.1 19712 H323TrunkEP: Q New Claim: Not using 8681: LII Uninitialised And FwdU Off
13:41:56 76138341mS CMTARGET: c0a8020a00001504 1.1864.1 19712 H323TrunkEP: Q New Claim: Not using 8664: LII Uninitialised And FwdU Off
13:41:56 76138341mS CMTARGET: c0a8020a00001504 1.1864.1 19712 H323TrunkEP: Q New Claim: Not using 8675: DND
13:41:56 76138341mS CMTARGET: c0a8020a00001504 1.1864.1 19712 H323TrunkEP: Q New Claim: Not using 8415: Non Tapi User not logged in And FwdU Off
13:41:56 76138341mS CMTARGET: c0a8020a00001504 1.1864.1 19712 H323TrunkEP: Q New Claim: Not using 8418: Non Tapi User not logged in And FwdU Off
13:41:56 76138341mS CMTARGET: c0a8020a00001504 1.1864.1 19712 H323TrunkEP: Q New Claim: Not using 8420: Non Tapi User not logged in And FwdU Off
13:41:56 76138341mS CMTARGET: c0a8020a00001504 1.1864.1 19712 H323TrunkEP: Q New Claim: Not using 8423: Non Tapi User not logged in And FwdU Off
13:41:56 76138341mS CMTARGET: c0a8020a00001504 1.1864.1 19712 H323TrunkEP: Q New Claim: Not using 8365: Non Tapi User not logged in And FwdU Off
13:41:56 76138341mS CMTARGET: c0a8020a00001504 1.1864.1 19712 H323TrunkEP: ADD USER: ES Karen Marroq depth=2 disallow_cw=1 dnd=0 real_call=1 group_call=1 type(CMNTypeDefault) incl(0x0) excpt(0x3c), allow_redir(1) remote=00000000 simult 1 (0)
13:41:56 76138341mS CMCallEvt: 0000000000000000 0.111016.0 -1 BaseEP: NEW CMEndpoint d8a39e00 TOTAL NOW=467 CALL_LIST=203
13:41:56 76138341mS CMCallEvt: 0000000000000000 0.111016.0 -1 ES Karen Marroq.-1: NEW CMExtnEndpoint d8a39e00, Name=ES Karen Marroq, Extn=8626, Phys Extn=8626
13:41:56 76138341mS CMMap: IP::SetCodec pcp[858]b0r0 0 -> d9f9aa18
13:41:56 76138341mS CMTARGET: c0a80a050001b1a8 10315.111016.0 19712 ES Karen Marroq.0: ADD SIMULTANEOUS
13:41:56 76138342mS CMExtnEvt: ES Melissa Reye: CALL LOST (CMCauseRetargetNoAnswer)
13:41:56 76138342mS CMExtnEvt: ES Melissa Reye: Extn(8655) Calling Party Number(4045467300@24.170.214.10) Type(CMNTypeUnknown)
13:41:56 76138342mS CMCallEvt: c0a80a050001b173 10348.110963.0 -1 ES Melissa Reye.0: StateChange: END=X CMCSRinging->CMCSCompleted
13:41:56 76138342mS CMExtnEvt: v=0 State, new=PortRecoverDelay old=Ringing,0,0,ES Melissa Reye
13:41:56 76138342mS CMExtnEvt: ES Melissa Reye: CMExtnHandler::SetCurrent( id: 110963->0 )
13:41:56 76138342mS CMCallEvt: c0a80a050001b173 10348.110963.0 -1 ES Melissa Reye.-1: StateChange: END=X CMCSCompleted->CMCSDelete
13:41:56 76138342mS CMTARGET: CheckApplyPostAlertingStatus: Extn 8655 targeted by HG Q New Claim: PASLoggedOff
13:41:56 76138342mS PRN: SetLoginUser: (this="ES Melissa Reye", b_from_remote=0 ) User NoUser trying to log on to extn 8655, on top of user ES Melissa Reye at UTC time 1463074916
13:41:56 76138342mS CMExtnEvt: LoginUserList: user=<none>(current extn=<none>) goes to extn=8655(current user=ES Melissa Reye)
13:41:56 76138342mS CMExtnEvt: LoginUserList: user=ES Melissa Reye(current extn=<none>) goes to extn=<none>(current user=<none>)
13:41:56 76138343mS CMExtnEvt: NoUser: ExtnFault now 1
13:41:56 76138345mS CMTARGET: c0a8020a00001504 1.1864.1 19712 H323TrunkEP: GetNoAnswerTimer:16
13:41:56 76138345mS CMCallEvt: c0a80a050001b1a8 10315.111016.0 19712 ES Karen Marroq.0: StateChange: END=T CMCSIdle->CMCSOffering
13:41:56 76138345mS CMExtnEvt: ES Karen Marroq: CMExtnHandler::SetCurrent( id: 0->111016 )
13:41:56 76138346mS SIP Tx: TCP 192.168.30.5:5060 -> 10.15.164.10:50245
INVITE sip:8626@10.15.164.10;transport=tcp SIP/2.0
Via: SIP/2.0/TCP 192.168.30.5:5060;rport;branch=z9hG4bK49a9aa6eb109ada74a8782f858c2953d
From: "ATLANTA CTY GOV" <sip:4045467300@192.168.30.5>;tag=a5ce3b67e47d1873
To: <sip:7040@192.168.30.5;transport=tcp>
Call-ID: 65c3da5d08fca8efc854ac4cab538cfd
CSeq: 77138817 INVITE
Contact: "ATLANTA CTY GOV" <sip:4045467300@192.168.30.5:5060;transport=tcp>
Max-Forwards: 70
Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,INFO,REFER,NOTIFY,SUBSCRIBE,REGISTER,PUBLISH,UPDATE
Supported: timer,100rel
User-Agent: IP Office 9.1.6.0 build 153
P-Asserted-Identity: "ATLANTA CTY GOV>Q New Claim" <sip:4045467300@192.168.30.5:5060>
Content-Type: application/sdp
Content-Length: 204
v=0
o=UserA 2009094981 1372913058 IN IP4 192.168.30.5
s=Session SDP
c=IN IP4 192.168.30.5
t=0 0
m=audio 42910 RTP/AVP 0 101
a=rtpmap:0 PCMU/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
13:41:56 76138346mS CMCallEvt: c0a80a050001b173 10348.110963.0 -1 BaseEP: DELETE CMEndpoint d88349d8 TOTAL NOW=466 CALL_LIST=203
********** contact lost with 192.168.10.5 at 13:41:28 12/5/2016 - reselect = 1 **********
******************************************************************
********** SysMonitor v9.1.6.0 build 153 **********
********** contact made with 192.168.10.5 at 13:47:28 12/5/2016 **********
********** System (192.168.10.5) has been up and running for 15secs(15225mS) **********
Isaac Braca
Avaya ACA - IP Office
CTO / ICCS & Co., LLC.
ICCS, Your Premier IT & Telecom Partner, is a New York City Based Avaya SMB Expert Business Partner and IT Consulting Firm.
Visit and Post on my Blog:
Wondering if anyone running SE (Virtual on VM-Ware) 9.1 SP6 is having sudden crashing Issues.
This is a large multi-site call center deployment with a primary SE in Site #1 running VM Pro, 78 Voicemial Ports, w/125 Users ans 200 SIP Trunks, 40 remote users connected to site #1 using One-X + Communicator for Windows, a secondary SE in Site #2 with 80 users and 100 SIP Trunks, Xima Chornicall with Reporting, Real-Time and Recording Library.
System went Live Monday morning, and since Yesterday we have had 4-5 spontaneous crashes. We are working with Avaya Support/R&D, but wondering if anyone can shed some light or having similar issues.
Here are the Logs from Right before the crash..
13:41:56 76138317mS SIP Tx: UDP 192.168.30.5:5060 -> 66.234.226.20:5060
INVITE sip:14082700467@66.234.226.20 SIP/2.0
Via: SIP/2.0/UDP 192.168.30.5:5060;rport;branch=z9hG4bK7154acb7f095f04e54fd56e49d197a39
From: "Daniel Johns" <sip:7322435816@NYC1SIPTGID-5290>;tag=fa51b12a7d9bb828
To: <sip:14082700467@66.234.226.20>
Call-ID: fd1540ec2275484d94c2246a75033a3e
CSeq: 1550345014 INVITE
Contact: "Daniel Johns" <sip:7322435816@192.168.30.5:5060;transport=udp>
Proxy-Authorization: Digest username="9294006189",realm="NYC1SIPTGID-5290",nonce="5479828",response="1089ff6800e34343ce6fcfd146c89e55",uri="sip:14082700467@66.234.226.20"
Max-Forwards: 70
Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,INFO,NOTIFY
Supported: timer
User-Agent: IP Office 9.1.6.0 build 153
Content-Type: application/sdp
Content-Length: 202
v=0
o=UserA 598183830 217318802 IN IP4 192.168.30.5
s=Session SDP
c=IN IP4 192.168.30.5
t=0 0
m=audio 46478 RTP/AVP 0 101
a=rtpmap:0 PCMU/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
13:41:56 76138317mS CD: CALL: 2.844.1 BState=Idle Cut=2 Music=0.0 Aend="Line 2" (252.9) Bend="" [Line 101] (0.0) CalledNum=514082700467 () CallingNum=8348 (Daniel Johns) Internal=0 Time=4292 AState=Dialling
13:41:56 76138326mS SIP Rx: UDP 66.234.226.20:5060 -> 192.168.30.5:5060
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 192.168.30.5:5060;received=100.8.37.174;rport=5060;branch=z9hG4bK7154acb7f095f04e54fd56e49d197a39
To: <sip:14082700467@66.234.226.20>
From: "Daniel Johns" <sip:7322435816@NYC1SIPTGID-5290>;tag=fa51b12a7d9bb828
Call-ID: fd1540ec2275484d94c2246a75033a3e
CSeq: 1550345014 INVITE
Content-Length: 0
13:41:56 76138326mS CMLineRx: v=0
CMProceeding
Line: type=SIPLine 101 Call: lid=101 id=111015 in=0
Called[] Type=Default (100) Reason=CMDRdirect Calling[8348] Type=Internal Plan=Default
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:0 N:100 R:4) number=514082700467
IE CMIEDeviceDetail (231) c0a80a050001b1a7 LOCALE=enu HW=11 VER=9 class=CMDeviceSIPTrunk type=0 number=101 channel=10 features=0x1 rx_gain=32 tx_gain=32 ep_callid=111015 ipaddr=192.168.10.5 apps=0 loc=999 em_loc=999 features2=0x0 is_spcall=1
13:41:56 76138326mS CMARS: LINE ep Received: CMProceeding - child->state = CMCSOffering - ARS Call State = CMCSOverlapRecv
13:41:56 76138340mS CMTARGET: c0a80a050001b173 10348.110963.0 19712 ES Melissa Reye.0: AttemptStopRinging
13:41:56 76138340mS CMTARGET: c0a8020a00001504 1.1864.1 19712 H323TrunkEP: Retarget NOANSWER EXCEPTED=00000000 INCLUDED=00000000 ValidTargets=0
13:41:56 76138340mS CMTARGET: c0a8020a00001504 1.1864.1 19712 H323TrunkEP: RetargetNoAnswer on HUNTGROUP=Q New Claim. Ring Attempt 1
13:41:56 76138340mS CMTARGET: c0a8020a00001504 1.1864.1 19712 H323TrunkEP: AddHGTarget Q New Claim (depth=1) allowq=0 type=CMNTypeDefault
13:41:56 76138340mS CMTARGET: c0a8020a00001504 1.1864.1 19712 H323TrunkEP: AddHGTargetRingIdle(LongestWaiting) Q New Claim ring_attempt_count 1
13:41:56 76138340mS CMTARGET: c0a8020a00001504 1.1864.1 19712 H323TrunkEP: Q New Claim: Not using 8352: Non Tapi User not logged in And FwdU Off
13:41:56 76138340mS CMTARGET: c0a8020a00001504 1.1864.1 19712 H323TrunkEP: Q New Claim: Not using 8419: DND
13:41:56 76138340mS CMTARGET: c0a8020a00001504 1.1864.1 19712 H323TrunkEP: Q New Claim: Not using 8654: Non Tapi User not logged in And FwdU Off
13:41:56 76138340mS CMTARGET: c0a8020a00001504 1.1864.1 19712 H323TrunkEP: Q New Claim: Not using 8667: LII Uninitialised And FwdU Off
13:41:56 76138340mS CMTARGET: c0a8020a00001504 1.1864.1 19712 H323TrunkEP: Q New Claim: Not using 8680: DND
13:41:56 76138340mS CMTARGET: c0a8020a00001504 1.1864.1 19712 H323TrunkEP: Q New Claim: Not using 8685: LII Uninitialised And FwdU Off
13:41:56 76138340mS CMTARGET: c0a8020a00001504 1.1864.1 19712 H323TrunkEP: Q New Claim: Not using 8647: LII Uninitialised And FwdU Off
13:41:56 76138340mS CMTARGET: c0a8020a00001504 1.1864.1 19712 H323TrunkEP: Q New Claim: Not using 8678: LII Uninitialised And FwdU Off
13:41:56 76138340mS CMTARGET: c0a8020a00001504 1.1864.1 19712 H323TrunkEP: Q New Claim: Not using 8672: LII Uninitialised And FwdU Off
13:41:56 76138340mS CMTARGET: c0a8020a00001504 1.1864.1 19712 H323TrunkEP: Q New Claim: Not using 8676: LII Uninitialised And FwdU Off
13:41:56 76138340mS CMTARGET: c0a8020a00001504 1.1864.1 19712 H323TrunkEP: Q New Claim: Not using 8624: Non Tapi User not logged in And FwdU Off
13:41:56 76138340mS CMTARGET: c0a8020a00001504 1.1864.1 19712 H323TrunkEP: Q New Claim: Not using 8656: LII Uninitialised And FwdU Off
13:41:56 76138340mS CMTARGET: c0a8020a00001504 1.1864.1 19712 H323TrunkEP: Q New Claim: Not using 8657: LII Uninitialised And FwdU Off
13:41:56 76138340mS CMTARGET: c0a8020a00001504 1.1864.1 19712 H323TrunkEP: Q New Claim: Not using 8623: LII Uninitialised And FwdU Off
13:41:56 76138340mS CMTARGET: c0a8020a00001504 1.1864.1 19712 H323TrunkEP: Q New Claim: Not using 8622: LII Uninitialised And FwdU Off
13:41:56 76138340mS CMTARGET: c0a8020a00001504 1.1864.1 19712 H323TrunkEP: Q New Claim: Not using 8695: LII Uninitialised And FwdU Off
13:41:56 76138340mS CMTARGET: c0a8020a00001504 1.1864.1 19712 H323TrunkEP: Q New Claim: Not using 8651: LII Uninitialised And FwdU Off
13:41:56 76138340mS CMTARGET: c0a8020a00001504 1.1864.1 19712 H323TrunkEP: Q New Claim: Not using 8661: DND
13:41:56 76138340mS CMTARGET: c0a8020a00001504 1.1864.1 19712 H323TrunkEP: Q New Claim: Not using 8628: LII Uninitialised And FwdU Off
13:41:56 76138340mS CMTARGET: c0a8020a00001504 1.1864.1 19712 H323TrunkEP: Q New Claim: Not using 8644: LII Uninitialised And FwdU Off
13:41:56 76138340mS CMTARGET: c0a8020a00001504 1.1864.1 19712 H323TrunkEP: Q New Claim: Not using 8681: LII Uninitialised And FwdU Off
13:41:56 76138341mS CMTARGET: c0a8020a00001504 1.1864.1 19712 H323TrunkEP: Q New Claim: Not using 8664: LII Uninitialised And FwdU Off
13:41:56 76138341mS CMTARGET: c0a8020a00001504 1.1864.1 19712 H323TrunkEP: Q New Claim: Not using 8675: DND
13:41:56 76138341mS CMTARGET: c0a8020a00001504 1.1864.1 19712 H323TrunkEP: Q New Claim: Not using 8415: Non Tapi User not logged in And FwdU Off
13:41:56 76138341mS CMTARGET: c0a8020a00001504 1.1864.1 19712 H323TrunkEP: Q New Claim: Not using 8418: Non Tapi User not logged in And FwdU Off
13:41:56 76138341mS CMTARGET: c0a8020a00001504 1.1864.1 19712 H323TrunkEP: Q New Claim: Not using 8420: Non Tapi User not logged in And FwdU Off
13:41:56 76138341mS CMTARGET: c0a8020a00001504 1.1864.1 19712 H323TrunkEP: Q New Claim: Not using 8423: Non Tapi User not logged in And FwdU Off
13:41:56 76138341mS CMTARGET: c0a8020a00001504 1.1864.1 19712 H323TrunkEP: Q New Claim: Not using 8365: Non Tapi User not logged in And FwdU Off
13:41:56 76138341mS CMTARGET: c0a8020a00001504 1.1864.1 19712 H323TrunkEP: ADD USER: ES Karen Marroq depth=2 disallow_cw=1 dnd=0 real_call=1 group_call=1 type(CMNTypeDefault) incl(0x0) excpt(0x3c), allow_redir(1) remote=00000000 simult 1 (0)
13:41:56 76138341mS CMCallEvt: 0000000000000000 0.111016.0 -1 BaseEP: NEW CMEndpoint d8a39e00 TOTAL NOW=467 CALL_LIST=203
13:41:56 76138341mS CMCallEvt: 0000000000000000 0.111016.0 -1 ES Karen Marroq.-1: NEW CMExtnEndpoint d8a39e00, Name=ES Karen Marroq, Extn=8626, Phys Extn=8626
13:41:56 76138341mS CMMap: IP::SetCodec pcp[858]b0r0 0 -> d9f9aa18
13:41:56 76138341mS CMTARGET: c0a80a050001b1a8 10315.111016.0 19712 ES Karen Marroq.0: ADD SIMULTANEOUS
13:41:56 76138342mS CMExtnEvt: ES Melissa Reye: CALL LOST (CMCauseRetargetNoAnswer)
13:41:56 76138342mS CMExtnEvt: ES Melissa Reye: Extn(8655) Calling Party Number(4045467300@24.170.214.10) Type(CMNTypeUnknown)
13:41:56 76138342mS CMCallEvt: c0a80a050001b173 10348.110963.0 -1 ES Melissa Reye.0: StateChange: END=X CMCSRinging->CMCSCompleted
13:41:56 76138342mS CMExtnEvt: v=0 State, new=PortRecoverDelay old=Ringing,0,0,ES Melissa Reye
13:41:56 76138342mS CMExtnEvt: ES Melissa Reye: CMExtnHandler::SetCurrent( id: 110963->0 )
13:41:56 76138342mS CMCallEvt: c0a80a050001b173 10348.110963.0 -1 ES Melissa Reye.-1: StateChange: END=X CMCSCompleted->CMCSDelete
13:41:56 76138342mS CMTARGET: CheckApplyPostAlertingStatus: Extn 8655 targeted by HG Q New Claim: PASLoggedOff
13:41:56 76138342mS PRN: SetLoginUser: (this="ES Melissa Reye", b_from_remote=0 ) User NoUser trying to log on to extn 8655, on top of user ES Melissa Reye at UTC time 1463074916
13:41:56 76138342mS CMExtnEvt: LoginUserList: user=<none>(current extn=<none>) goes to extn=8655(current user=ES Melissa Reye)
13:41:56 76138342mS CMExtnEvt: LoginUserList: user=ES Melissa Reye(current extn=<none>) goes to extn=<none>(current user=<none>)
13:41:56 76138343mS CMExtnEvt: NoUser: ExtnFault now 1
13:41:56 76138345mS CMTARGET: c0a8020a00001504 1.1864.1 19712 H323TrunkEP: GetNoAnswerTimer:16
13:41:56 76138345mS CMCallEvt: c0a80a050001b1a8 10315.111016.0 19712 ES Karen Marroq.0: StateChange: END=T CMCSIdle->CMCSOffering
13:41:56 76138345mS CMExtnEvt: ES Karen Marroq: CMExtnHandler::SetCurrent( id: 0->111016 )
13:41:56 76138346mS SIP Tx: TCP 192.168.30.5:5060 -> 10.15.164.10:50245
INVITE sip:8626@10.15.164.10;transport=tcp SIP/2.0
Via: SIP/2.0/TCP 192.168.30.5:5060;rport;branch=z9hG4bK49a9aa6eb109ada74a8782f858c2953d
From: "ATLANTA CTY GOV" <sip:4045467300@192.168.30.5>;tag=a5ce3b67e47d1873
To: <sip:7040@192.168.30.5;transport=tcp>
Call-ID: 65c3da5d08fca8efc854ac4cab538cfd
CSeq: 77138817 INVITE
Contact: "ATLANTA CTY GOV" <sip:4045467300@192.168.30.5:5060;transport=tcp>
Max-Forwards: 70
Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,INFO,REFER,NOTIFY,SUBSCRIBE,REGISTER,PUBLISH,UPDATE
Supported: timer,100rel
User-Agent: IP Office 9.1.6.0 build 153
P-Asserted-Identity: "ATLANTA CTY GOV>Q New Claim" <sip:4045467300@192.168.30.5:5060>
Content-Type: application/sdp
Content-Length: 204
v=0
o=UserA 2009094981 1372913058 IN IP4 192.168.30.5
s=Session SDP
c=IN IP4 192.168.30.5
t=0 0
m=audio 42910 RTP/AVP 0 101
a=rtpmap:0 PCMU/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
13:41:56 76138346mS CMCallEvt: c0a80a050001b173 10348.110963.0 -1 BaseEP: DELETE CMEndpoint d88349d8 TOTAL NOW=466 CALL_LIST=203
********** contact lost with 192.168.10.5 at 13:41:28 12/5/2016 - reselect = 1 **********
******************************************************************
********** SysMonitor v9.1.6.0 build 153 **********
********** contact made with 192.168.10.5 at 13:47:28 12/5/2016 **********
********** System (192.168.10.5) has been up and running for 15secs(15225mS) **********
Isaac Braca
Avaya ACA - IP Office
CTO / ICCS & Co., LLC.
ICCS, Your Premier IT & Telecom Partner, is a New York City Based Avaya SMB Expert Business Partner and IT Consulting Firm.
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