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IP Office SE 11.1.2.3 and 11.1.2.4 Identity Cert will not renew

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NYSTECH

Vendor
May 9, 2008
1,512
US
I have 2 SE systems both 11.1 2 but SP 3 and SP4 that I got alarm that the Identity cert was going to expire in x days. So I attempted to use Manager, Web Manager ports 7070 and 7071 to Regenerate them. Neither system regenerated the. The old cert still shows. I also tried rebooted both. Has anyone else ran into this? any help would be appreciated.

 
Could be an Avaya bug and permission issue, try using root.
Web Control:7071 / Settings / System Authentication / Enable referred authentication = Disable
Leave the page connected in case you can't get in with root, maybe you can Enable referred authentication again.

Open a another browser Web Control:7071 as root
Try to gen your certs

Go back and enable "Enable referred authentication" again when finished.
 
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