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IP Office Release 11.0.2 Can't create Users and Extensions Template 3

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rojade

IS-IT--Management
Apr 6, 2010
5
US
I've been having an issue when creating a user or extension template. When I right click on the ticket and select Export As Template the following errors shows up:

"Please note that the below SIP Line settings are not supported on Basic Edition"

Then it says that the template couldn't be created.

I'm not using Basic Mode. I setup the PLDS licenses which includes the Essential license.

Any ideas? It looks like a glitch.

Note: I tried in two other computers with the same results.

Thanks.
 
resolution
uset the circled button in manager works
template_mjncm3.jpg
 
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