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IP Office release 10.0.3 "incoming call" announcement when a second call comes in

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d00ner62

Technical User
Nov 15, 2011
238
CA
Since when did the IP Office have an "in ear" announcement that verbally says "Incoming call" when a second call comes into the phone?

It literally says those words in your ear OVER TOP of the person you are talking to......is this an IP office setting? Ive never seen this.....I mean, I've never heard this before....
 
What type of lines...are you sure it's not something on the telco network maybe on a analogue line with a type of call waiting announcement ..from the telco.
 
It is a PRI, I've never heard of that coming in on a PRI. And it happens with users that are in a group that is set to collective call waiting.....
 
I bet any money it is not the IP Office doing it.

I would test by sending it to a user instead and see if it still happens. You can also watch in SSA what happens

Joe W.

FHandw, just expired ACSS (SME)


"This is the end of the world, make sure to buy your T-shirt before it is too late"
Original expression of my daughter
 
What phones?
I've never heard of it on the IP Office but maybe some fancy 3rd party phone feature...
 
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