hairlessupportmonkey
IS-IT--Management
IP Office Technical Tip
Tip Number: 240
Release Date: 13 January 2012
Region: GLOBAL
Telephone Navigational issues using IP Office 7.0(27) Software
This Technical Tip is to advise customers of a resolution to issues navigating or
accessing IP Office features when using Avaya 9500, 1600 and 9600 series telephones.
Symptoms of this issue can include problems attempting to navigate using the telephone
arrow keys when accessing IP Office features or attempting to add new contacts or
telephone book entries.
This issue has been identified in the 7.0(27) release of IP Office core software. A patch
for the IP500, IP500v2 and Digital Telephone expansion modules is now available to
customers experiencing these issues.
The patch, 7.0(278401), can be found in the Release 7 download section of the Avaya
Support Web site:
ACSS - SME
General Geek
Tip Number: 240
Release Date: 13 January 2012
Region: GLOBAL
Telephone Navigational issues using IP Office 7.0(27) Software
This Technical Tip is to advise customers of a resolution to issues navigating or
accessing IP Office features when using Avaya 9500, 1600 and 9600 series telephones.
Symptoms of this issue can include problems attempting to navigate using the telephone
arrow keys when accessing IP Office features or attempting to add new contacts or
telephone book entries.
This issue has been identified in the 7.0(27) release of IP Office core software. A patch
for the IP500, IP500v2 and Digital Telephone expansion modules is now available to
customers experiencing these issues.
The patch, 7.0(278401), can be found in the Release 7 download section of the Avaya
Support Web site:
ACSS - SME
General Geek

