IP Office Manager 6.2 Short Codes and ARS

[fillthy]

Hi all, I inherited the admin of our Avaya IP Office Manager system (6.2) While I understand most of the basic things (I'm no phone expert) I am not comfortable with some of the settings. Would it be possible for someone to explain in "laymans" terms whats going on here (I do know that this makes us dial 9 to get out):

ShotCodes:
Code=9N
Feature=Dial
TelephoneNumber=N
LineGroupID=50: Main

ARS:
ARSRouteID=50
RouteName=Main
Code-TelephoneNumber-Feature-LineGroupID
0N;-0N-Dial3K1-0
1N;-1N-Dial3K1-0
N;-N-Dial3K1-0
xxxxxxxxxxN-N-Dial3K1-0

 

[amriddle01]

They are shortcodes, these docs will explain further:

http://cannoncom.com/short_codes.pdf

http://www.ipofficeinfo.com/docs/Short Code Characters.pdf

ACSS (SME)
APSS (SME)

http://www.ipoffice.tel