IP Office hunt group auto disconnect call on no answer 3

[cwhite432]

I have a collective hunt group with no voicemail that I would like to auto disconnect the call after 15 seconds of no one answering. I have an analog extension to a door speaker that when activated it dials a huntgroup. The extension has no way of hanging up. I don't want endless voicemails left so I'd want to keep voicemail turned off on the group. Is there a way for the call to end if no one answers vs eternal ringing? IP Office 9.1

Thank you

 

[derfloh]

Create a phantom user with call forwarding to *52 (end call) and enable forward group calls. Create a sequential group with that phantom user in it. Let the call from the first group overflow to the second group after 15s.

Need some help with IP Office?

https://www.fwilke.com/home

IP Office SIP trunk configuration:

https://www.fwilke.com/en/ip-office-sip-trunk-en/

CLI based cale blocking:

https://blog.fwilke.com/ip-office-block-calls-from-specific-cli/

SCN fallback over PSTN:

https://blog.fwilke.com/ip-office-scn-fallback/

 

[cwhite432]

That sounds great in theory. Only problem is didn't work. Woking backwards when I call the overflow group directly the phantom user never auto answers to forward to *52. Phantom user has unconditional forwarding to *52 set and forward hunt group calls checked. Group is sequential.

 

[cwhite432]

system status just has the call state of Queueing.

 

[derfloh]

OK... Copy the *52 short code and use another code like 952 and use 952 as forwarding target. IIRC forwarding to *xx doesn't always work while using only digits as target works

Need some help with IP Office?

https://www.fwilke.com/home

IP Office SIP trunk configuration:

https://www.fwilke.com/en/ip-office-sip-trunk-en/

CLI based cale blocking:

https://blog.fwilke.com/ip-office-block-calls-from-specific-cli/

SCN fallback over PSTN:

https://blog.fwilke.com/ip-office-scn-fallback/

 

[cwhite432]

I'll give that a shot and let you know. Thank you.

 

[TouchToneTommy]

If you have VM Pro, turn VM on for the group, add a Leave action connecting the Start point to a Disconnect action.

 

[cwhite432]

I ended up using Voicemail Pro since it was an option. Thank you both for your responses.