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IP office GRT

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Najib.bk

Technical User
Sep 2, 2021
40
TN
Hello mates


I want to register an IP office on the GT platform, and I performed all of the processes outlined in the documentation, but I can't find the On-boarding xml file to submit to IP office.


=============================================================================================

Procedure
1. Select Tools > On-boarding.
The On-boarding dialog box displays.
2. If the hardware code for your IP Office system ends with the letters TAA, select the
checkbox next to the prompt Are you using TAA series hardware?
3. Click Get Inventory File to generate an inventory of your IP Office system.
4. Click Register IP Office.
A browser opens and navigates to the GRT web site.
5. Log in to the web site and enter the required data for the IP Office system.
6. Select Remote Support for the IP Office system.
7. Click Download and save the on-boarding file.
8. Browse to the location where you saved the on-boarding file and click Upload.
A message displays to confirm that the on-boarding file has installed successfully.

============================================================================


any suggestions please
 
I believe you have to go to the Health Check now to get the onboarding file that has the Device ID in it

 
Thank you all for your responses
Appreciate that [thumbsup]
 
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