IP Office, Configuring Short Codes on ISDN 30,(DDI not working)

[phonephil]

Hi All

Help With Configuring IP office over ISDN 30.

I have setup a 406 on ISDN2e in the past with DDI working.

I am now configuring a new site with a ISDN 30 connection and having a few problems getting DDI to work.

I have everything working on my 406/ISDN 30 apart from DDI.

I have tried adding the call routes but no joy, it does not route the call. Caller ID is working both in coming and outgoing, but struging to have the called routed to correct extenstion

I thought maybe BT have missed something, I spoke to BT and they said have I configured my Short Codes?

Would someone be able to give ma an example of this, I have tried a few things in the short codes but with no luck.

Any pointers would be great.

Many Thanks

Phil

IP 406 DS 3.2(54)
Avaya IP Office Manager 5.2

 

[telecomtekperson]

Is your system set to accept the ammount of digits they are sending.

I am not aware of any short codes that would affect DDI.

 

[phonephil]

Thanks for your reply,

Guess i can ask BT how many digits there sending on my range, is this a standard amount do you know?

Where do I set the amount of incoming digits, i normally just put the full DDI number on the 'Incoming number' on the call route tab.

 

[Bkpagos]

make a general incoming call route for the whole line and call it.Open the monitor to see what the called party number is.There you will see how many digits provider sends.

 

[mattKnight]

BT usually send 6 or 7 (depending on where you are) However, if you program the i/c call routes with the full number it works.

What are you getting on the system monitor ISDN traces (Turn on layers 1,2,3)

Also check that the DDI bearer capability is set to All Voice

Take Care

Matt
If at first you don't succeed, skydiving is not for you.

 

[phonephil]

thanks for this boys

I now have this working, bt were sending 6 numbers, i watched the logs there sending last six changed it to voice and all done

thanks alot for this

-Phil