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IP Office communicator installation interrupted

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djkoby

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Apr 14, 2015
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IPO_Communicator_error_rzi4cd.jpg

Ok so I'm trying to install Communicator on a customers' windows 7 pro pc. The IP Office is on release 9.1.4.
I'm getting an error when installing saying that "Avaya Communicator 2.0.3.30 setup was interrupted..." See screen shot for more details.
What gives?

 
 http://files.engineering.com/getfile.aspx?folder=6efd6d48-3e86-43d1-84e1-4735dbe890cd&file=Thompson_Flanagan_Communicator_setup.JPG
There might be a couple of installers in the install package - one for Avaya Communicator and another global installer that checks/installs Windows stuff like .NET frameworks and other prerequisites before installing Communicator. Check that?
 
That worked! The new version of communicator went right on and now the customer is happy. Also when doing remote desktop share, avoid using join.me. I was using it yesterday when all the failures were happening. Today I used Teamviewer and it went off without a hitch.
 
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